What are the responsibilities and job description for the Unit Clerk-Emergency Services (8P-8A) position at Nemours?
Position Responsibilities
- Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other
- information.
- Delivers reports, supplies, etc. to patient areas or hospital locations as needed.
- Accurately relays information from physicians, nurses, laboratory personnel and others.
- Uses Information Systems as required for patient care.
- Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults.
- Maintains accurate information on the unit board.
- Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed.
- Ensures that the work area is organized.
- Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs.
- Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed.
- Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels.
- Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation.
- Participates in unit, departmental and hospital educational programs.
- Attends unit/departmental meetings regularly.
- Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults.
Position Requirements
- High School Diploma
- An American Heart Association BLS
- Minimum of one year experience required
- Medical terminology training preferred
- Previous clerical experience in a health care setting preferred
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at www.nemours.org .