What are the responsibilities and job description for the Service Concierge position at Nelson Mazda Norman?
Do you like to stay busy and feel accomplished at the end of your work day? We are looking for the right person to join our Nelson Mazda Norman team to help enhance our customer experience. The Nelson name has been an automotive pillar in Oklahoma for over 60 years and we would love to talk to you about joining our team. Nelson is passionate about serving our employees and guests with integrity and excellence. We have great benefits and an unmatched amazing atmosphere to work within.
So, what does a Service Concierge actually do? Great question! Here is a brief listing of how they prepare all cars for delivery for guest:
- Greets customers
- Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
- Place mats in the car, oil change stickers, and seat covers.
- Drives vehicles to and from service lane, service stalls, and parking lot as needed
- Retrieves and delivers vehicles from property locations
- Takes vehicles to car wash and vacuum,
- Check in and out loaner vehicles
- Gas checks on all loaner cars
- Service area upkeep and basic maintenance
- Performs other duties as assigned
A quick look at a few of the qualities and characteristics we are looking for are:
- Friendly
- Great attention to detail
- Efficient and effective in execution of job duties
- Coachable
- Able to lift 50 lbs.
- Able to be on the go all day
- Able to work in all-weather elements
- Able to be on your feet all day
- Clean driving record
- Proactive
- Flexible
Nelson Auto Group is an Equal Opportunity Employer
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.