Business Development Representative

Business Development Representative

Who Thrives Here

Our top-performing Business Development Representatives are high-energy, disciplined professionals who love the "win" of booking an appointment. We don't just answer phones-we drive the schedule. We've found our strongest hires come from these backgrounds:

• Former Athletes: Individuals with mental toughness who can handle "no" and keep pushing for the "yes."

• Phone Sales Pros: Closers who have experience in outbound dialing, lead generation, or appointment setting.

• Hospitality & Service Experts: People who understand the "guest first" mentality but have the hunger to sell.

• Goal-Oriented Achievers: Professionals who thrive in performance-based environments and love seeing their metrics hit the target.

We value persuasion, radical accountability, and the professional drive to master our proven scripts.

Qualifications

• 2 years of experience in outbound calling, appointment setting, or phone-based sales
  
  
• Ability to be comfortable in a role where your success is measured by daily KPIs (calls made, appointments booked) and where bonuses are tied to performance
  
  
• Ability to commit to strict punctuality and a consistent high-energy work schedule

What You'll Do | Requirements

As a Business Development Representative, you are the engine that keeps our service bays full. You aren't just "making calls"-you are securing revenue. Your daily focus includes:

• Outbound Engagement: Execute high-volume outbound calls to existing and potential customers with enthusiasm and authority.

• Appointment Setting: Master the art of the "close" by turning a conversation into a firmly booked service appointment.

• Retention Excellence: Conduct follow-up calls to ensure 100% customer satisfaction and resolve any concerns with professional poise.

• Value-Based Selling: Educate customers on their vehicle's needs and overcome objections to ensure they prioritize their service visit.

• Database Management: Maintain an organized CRM, ensuring every lead is tracked and every follow-up is executed with precision.

• KPI Ownership: Collaborate with the Service Manager to hit daily and weekly booking targets and conversion goals.

What's in It for You | Benefits

This isn't just a job - this is a career-building opportunity with a fast-scaling company that offers industry-leading benefits:

• TOP EARNERS MAKE SALARY BONUS: Highly competitive base salary, aggressive performance bonuses, and a 401(k) with up to 4% matching

• Elite Professional Coaching: Access to high-level training to ensure you are constantly advancing

• 5-DAY WORK WEEK for a reliable work-life balance

• Operational Excellence: Top-tier management that leads with positivity and extreme efficiency

• Total Security: Comprehensive healthcare benefits for you and your family

• Culture & Perks: A fast-growing independent shop with a family environment, culture of accountability, teamwork, respect, and Free Lunch Fridays

At Nealey Tire & Auto, we don't just talk about growth - we live it. If you're hungry to learn, build, and win, this is where you belong.

About Us

At Nealey Tire & Auto in Annapolis, MD, we're not just fixing cars- we're building one of the most respected and fastest-growing automotive service companies in Maryland. With five thriving locations (and more on the way), we've built a reputation on integrity, performance, and a proven system that delivers results.

We're looking for a Business Development Representative who wants to be rewarded for their output. If you are growth-minded, energetic, and ready to win, you'll fit right in.