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Community Support Team (CST) Substance Use Professional

ncgCARE
Charlotte, NC Full Time
POSTED ON 11/21/2025 CLOSED ON 1/13/2026

What are the responsibilities and job description for the Community Support Team (CST) Substance Use Professional position at ncgCARE?

Job Details

Job Location:    Charlotte, NC
Position Type:    Full Time
Salary Range:    Undisclosed
Travel Percentage:    Local Travel

Description

Bring Your Passion.

We are actively seeking a compassionate and skilled Community Support Team (CST) Substance Use Professional to join our team full-time. This role is essential to our mission, providing therapy, crisis support, and service coordination for mental health clients in a variety of settings. As a Community Support Team (CST) Substance Use Professional with Carolina Outreach, you will provide Community Support Team Services to Mental Health and Substance Abuse consumers. 

 

Build Your Purpose.

Carolina Outreach, an ncgCARE partner, is a leading provider of community-based behavioral health services in North Carolina. As part of the ncgCARE network, we are dedicated to improving lives by delivering evidence-based mental health care for children, adolescents, and adults. Our comprehensive range of services include school-based therapy, outpatient treatment, psychiatric evaluations, community support, and substance use services.

Position Description:

Location: Charlotte, NC

 

  • Serve as a member of the client’s Community Support Team and take the lead in the development, coordination, revision, monitoring and implementation of the client’s Person-Centered Plan.
  • Assist in identifying, planning, scheduling, monitoring and implementing services for the consumer.
  • Work to coordinate service delivery with other staff and/or across agencies 
  • Develop transition plans when clients move in and out of services.
  • Develop therapeutic interventions to work with client.
  • Provide any written documentation as required. This will include treatment notes, goals and plans for the medical record (e.g., Service notes, person-centered plan etc.)


The above statements describe the general nature of work being performed and are not an exhaustive list of all responsibilities.


Compensation:

 This position is compensated using a piece rate model, where pay is based on the Relative Value Units (RVUs) assigned to each billable service. Each clinical service (e.g., individual therapy, group therapy, assessments) is assigned a specific RVU value, and your total compensation is determined by the number and type of services you deliver.

Orientation: $25.00

Estimated income ranges: 

  • Associate Licensed: $36 - $37.50
  • Fully Licensed: $39 - $40.50

Qualifications


Position Qualifications.

 

  • Education:  Master's (Required)
  • Licensure: Mental Health license such as LCSW, LCSWA, LCMHC, LCMHCA , LCAS, or LCASA.
  • Experience: Working with Adults in MH and/or SUD: 1 year preferred.

 

Grow with Us.

Come be part of an inclusive culture that values excellence, innovation, and discovery. As an organization, we have exciting opportunities to be forward-thinking leaders in our field. We want talented individuals to join us, examine our current operations, and create innovative solutions that will revolutionize and enhance the way we approach our work.

 

Beyond the engaging work, you'll also benefit from ncgCARE's competitive benefits package to support you and your loved ones, provide work/life balance, and invest in your future. The list below is for informational purposes only.

 

  • Consumer-driven health plan coverage provided by Anthem
  • Wellness: When you enroll in a medical plan, you get complete care support on your time through Sydney app (Anthem), with exclusive access to 24/7 access to licensed doctors, therapists, and psychiatrists.
  • Health Savings Account (HSA) or Flex Spending Account (FSA)
  • Two dental plan options available through Delta Dental, so you can choose the level of coverage that fits your needs and budget.
  • Affordable vision plan available through EyeMed to keep your eyes healthy and your vision sharp.
  • An optional Dependent Care Flexible Spending Account to reimburse yourself on a pre-tax basis for child care.
  • Generous paid time off
  • 401k or Roth IRA Retirement Programs administered by Empower
  • Financial planning and education services at no cost to you
  • Educational Assistance (your position, date of hire and years of service determine your eligibility)

ncgCARE offers excellent compensation packages including a salary commensurate with experience and benefits to meet your needs for today and the future. 

 

Equal opportunity employer: ncgCARE and each of its affiliated partners are equal opportunity employers. We consider all qualified candidates without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or other protected characteristic. 

We believe it’s important to create an inclusive workplace for everyone, so please reach out if you need an accommodation in the application or interview process as our goal is to create an environment where you are able to fully participate. You can contact us at hrteam@ncgcare.com. 

ncgCARE participates in the E-Verify program. Therefore, any employment with ncgCARE will also be contingent upon confirmation from the Social Security Administration (“SSA”) and/or the Department of Homeland Security (“DHS”) of your authorization to work in the United States. 

 

EEO is the Law

EEO Supplement

E-Verify

Family Medical Leave

Pay Transparency

 

 

ncgCARE and all partner affiliates maintain a drug-free workplace. 

 

Salary : $36 - $38

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