What are the responsibilities and job description for the Student Success Specialist (Elevate) position at NC State University CED Training and Development?
Posting Details
Job Posting Information
Posting Number PG195024SP Internal Recruitment No Working Title Student Success Specialist (Elevate) Anticipated Hiring Range $50,000 - $53,705 Work Schedule Monday - Friday, 40/hrs a week Job Location Raleigh, NC Department Elevate About the Department
About The NC State College Of Education
As one of the nation’s top-ranked colleges of education, NC State’s College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college’s faculty are widely-recognized thought leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 225 active projects totaling $151 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation. In FY24, the college’s research expenditures exceeded $20 million.
The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master’s degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. The College of Education is also home to the Belk Center for Community College Leadership and Research, the Friday Institute for Educational Innovation, and Elevate, NC State’s inclusive postsecondary education program for students with intellectual and developmental disabilities.
The college has over 18,000 living alumni, with over 6,000 working in public schools in every county in North Carolina. Those who are teachers rate among the highest in effectiveness on surveys of school employers in North Carolina.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State’s land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution’s mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.
TELS
The Department of Teacher Education and Learning Sciences (TELS) comprises 40 full-time faculty members preparing more than 500 undergraduate and graduate students and 200 students in alternative teacher licensure programs. We prepare students to work in a range of fields across various programs that include Curriculum and Instruction, Educational Equity, Educational Psychology, Elementary Education (with a STEM focus), Reading Education, Learning Analytics, Learning Design and Technology, Middle and Secondary English Language Arts and Social Studies, Multilingual Education/English as a Second Language, and Special Education. We advance education through scholarship, leadership, and advocacy. We prepare professionals who are committed to provide learning opportunities for all and who have deep content knowledge, demonstrate strong working knowledge of effective pedagogies, and realize the potential of digital technologies to enhance learning. We shape the field of education by engaging in research that addresses current challenges, and by participating in cross-disciplinary work that deals with real problems in forward-looking ways. The department exemplifies an innovative merging of teacher education and the learning sciences that results in new pathways for teaching, scholarship, leadership, and service. The preparation that our students receive is unmatched in scope, priorities, and outcomes, assuring that our graduates are able to make profound contributions to education and society.
Elevate, NC State’s inclusive postsecondary education program, accepted its first cohort of students in Spring 2025. Administratively housed in the Department of Teacher Education and Learning Sciences in the College of Education, Elevate is a university-wide initiative designed for North Carolina residents with intellectual and developmental disabilities (IDD) and offers educational credentials, such as certificates. The program focuses on five pillars of success: academics, employment, personal development, independent living and social engagement.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What We Offer
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Elevate program is seeking a collaborative, student- and person focused professional who is passionate about supporting student success and the authentic inclusion of adults with intellectual disabilities in post secondary educational and social environments. This role works closely with program participants, college student peers, faculty, and staff to deliver high-quality program and individualized student support and contribute to continuous program improvement. The ideal candidate brings strong communication, problem-solving, and organizational skills, along with a commitment to fostering student growth, self-determination, and positive educational outcomes.
Duties Include
Student & Customer Service (30%)
Build and maintain strong, collaborative relationships with full- and part-time staff to support effective instructional planning and program delivery. Foster positive, professional, and student-centered interactions with participants in the Elevate program, helping create a dynamic and supportive learning environment that promotes student academic and personal success.
Information & Records Administration (20%)
Leverage a strong understanding of student performance metrics to support informed decision-making and continuous program improvement. Analyze student information to enhance services, monitor outcomes, and contribute to the overall effectiveness of the Elevate program.
Decision Making (20%)
Review and synthesize multiple sources of student and program data while applying University and program policies, procedures, and evidence-best practices across settings. Utilize a student-focused that promotes self-determination and develops effective solutions to support individual student needs and success.
Program Management & Improvement (15%)
Actively participate in reciprocal mentoring and collaborative learning with full- and part-time staff to strengthen program delivery, share best practices, and support continuous improvement initiatives that enhance the student experience and program outcomes.
Coordination (15%)
Collaborate and communicate effectively across a large, multidisciplinary service delivery team. Adhere to established processes and procedures while contributing to coordinated efforts that support program goals and positive student outcomes.
Other Responsibilities
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
Recruitment Dates and Special Instructions
Job Open Date 06/03/2026 Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 06/10/2026 Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.
Special Instructions
Please include as attachments a resume/CV and contact information for at least 3 professional references.
Position Details
Position Number 00112076 Position Type SHRA Position Classification Band Title Student Services Specialist Position Classification Band Level Journey Position Classification Salary Range $ 33,540 - $ 90,156 Salary Grade Equivalency NC07 Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 131103 - IPSE EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Required Documents
Job Posting Information
Posting Number PG195024SP Internal Recruitment No Working Title Student Success Specialist (Elevate) Anticipated Hiring Range $50,000 - $53,705 Work Schedule Monday - Friday, 40/hrs a week Job Location Raleigh, NC Department Elevate About the Department
About The NC State College Of Education
As one of the nation’s top-ranked colleges of education, NC State’s College of Education leads the way in North Carolina in preparing extraordinary educators, conducting transformational research, and engaging communities where they are to improve the educational outcomes of all learners and advance the greater good. The college’s faculty are widely-recognized thought leaders who use their research to transform the practice of teaching, learning, and leading. They have particular strengths in improving technology-enhanced learning and teaching; fostering community-based learning and PK-16 partnerships; and innovating leadership and workforce development, educational policy, and evaluation. About two-thirds of the faculty are grant active. They are engaged in over 225 active projects totaling $151 million, making them the most productive in terms of research activity compared with other colleges of education in North Carolina and among the Top 5% in the nation. In FY24, the college’s research expenditures exceeded $20 million.
The college has over 1,600 students studying across five graduate certificates, seven undergraduate majors, two undergraduate minors, 13 master’s degrees, three Ph.D., and two Ed.D. programs housed in three academic departments: Educational Leadership, Policy, and Human Development; Science, Technology, Engineering, and Mathematics Education; and Teacher Education and Learning Sciences, with approximately 130 tenure-track and professional-track faculty, 110 support and professional staff, and about 160 graduate and teaching assistants. The College of Education is also home to the Belk Center for Community College Leadership and Research, the Friday Institute for Educational Innovation, and Elevate, NC State’s inclusive postsecondary education program for students with intellectual and developmental disabilities.
The college has over 18,000 living alumni, with over 6,000 working in public schools in every county in North Carolina. Those who are teachers rate among the highest in effectiveness on surveys of school employers in North Carolina.
NC State promotes an integrated approach to problem solving that transforms lives and provides leadership for social, economic, and technological development across North Carolina and around the world. NC State’s land grant mission of teaching, research and service is dedicated to the service of North Carolina and its people. Applicants are encouraged to review the institution’s mission, vision and strategic plan, and consider how their background, interest and experience would enable them to support the university.
TELS
The Department of Teacher Education and Learning Sciences (TELS) comprises 40 full-time faculty members preparing more than 500 undergraduate and graduate students and 200 students in alternative teacher licensure programs. We prepare students to work in a range of fields across various programs that include Curriculum and Instruction, Educational Equity, Educational Psychology, Elementary Education (with a STEM focus), Reading Education, Learning Analytics, Learning Design and Technology, Middle and Secondary English Language Arts and Social Studies, Multilingual Education/English as a Second Language, and Special Education. We advance education through scholarship, leadership, and advocacy. We prepare professionals who are committed to provide learning opportunities for all and who have deep content knowledge, demonstrate strong working knowledge of effective pedagogies, and realize the potential of digital technologies to enhance learning. We shape the field of education by engaging in research that addresses current challenges, and by participating in cross-disciplinary work that deals with real problems in forward-looking ways. The department exemplifies an innovative merging of teacher education and the learning sciences that results in new pathways for teaching, scholarship, leadership, and service. The preparation that our students receive is unmatched in scope, priorities, and outcomes, assuring that our graduates are able to make profound contributions to education and society.
Elevate, NC State’s inclusive postsecondary education program, accepted its first cohort of students in Spring 2025. Administratively housed in the Department of Teacher Education and Learning Sciences in the College of Education, Elevate is a university-wide initiative designed for North Carolina residents with intellectual and developmental disabilities (IDD) and offers educational credentials, such as certificates. The program focuses on five pillars of success: academics, employment, personal development, independent living and social engagement.
Wolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. As you consider this opportunity, we encourage you to review our Employee Value Proposition and learn more about what makes NC State the best place to learn and work for everyone.
What We Offer
- Medical, Dental, and Vision
- Flexible Spending Account
- Retirement Programs
- Disability Plans
- Life Insurance
- Accident Plan
- Paid Time Off and Other Leave Programs
- 12 Holidays Each Year
- Tuition and Academic Assistance
- And so much more!
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Essential Job Duties
The Elevate program is seeking a collaborative, student- and person focused professional who is passionate about supporting student success and the authentic inclusion of adults with intellectual disabilities in post secondary educational and social environments. This role works closely with program participants, college student peers, faculty, and staff to deliver high-quality program and individualized student support and contribute to continuous program improvement. The ideal candidate brings strong communication, problem-solving, and organizational skills, along with a commitment to fostering student growth, self-determination, and positive educational outcomes.
Duties Include
Student & Customer Service (30%)
Build and maintain strong, collaborative relationships with full- and part-time staff to support effective instructional planning and program delivery. Foster positive, professional, and student-centered interactions with participants in the Elevate program, helping create a dynamic and supportive learning environment that promotes student academic and personal success.
Information & Records Administration (20%)
Leverage a strong understanding of student performance metrics to support informed decision-making and continuous program improvement. Analyze student information to enhance services, monitor outcomes, and contribute to the overall effectiveness of the Elevate program.
Decision Making (20%)
Review and synthesize multiple sources of student and program data while applying University and program policies, procedures, and evidence-best practices across settings. Utilize a student-focused that promotes self-determination and develops effective solutions to support individual student needs and success.
Program Management & Improvement (15%)
Actively participate in reciprocal mentoring and collaborative learning with full- and part-time staff to strengthen program delivery, share best practices, and support continuous improvement initiatives that enhance the student experience and program outcomes.
Coordination (15%)
Collaborate and communicate effectively across a large, multidisciplinary service delivery team. Adhere to established processes and procedures while contributing to coordinated efforts that support program goals and positive student outcomes.
Other Responsibilities
- Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
Preferred Qualifications
- Documented experience teaching or delivering instruction to individuals with intellectual and developmental disabilities, in an educational setting
- Familiarity with assistive technology and other tools that support academic success
- Knowledge of effective practices in secondary and postsecondary education and training for students with disabilities
- Knowledge of person-centered/ person-driven planning practices
- Knowledge of peer mentorship and allyship for young adults with intellectual and developmental disabilities
- N/A
Recruitment Dates and Special Instructions
Job Open Date 06/03/2026 Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.) 06/10/2026 Notice to Applicants
Please make sure that the work history you list on your application is identical to the work history listed on your resume. The application must be filled out completely, do not use the phrase “see resume”.
Special Instructions
Please include as attachments a resume/CV and contact information for at least 3 professional references.
Position Details
Position Number 00112076 Position Type SHRA Position Classification Band Title Student Services Specialist Position Classification Band Level Journey Position Classification Salary Range $ 33,540 - $ 90,156 Salary Grade Equivalency NC07 Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week) 1.0 Appointment 12 Month Recurring Mandatory Designation - Adverse Weather Non Mandatory - Adverse Weather Mandatory Designation - Emergency Events Non Mandatory - Emergency Event Time Limited Position No Time-Limited Appointment Length (if applicable) Department Id 131103 - IPSE EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you learn of this opportunity?
- NCSU website
- Craigslist
- Indeed.com
- Carolina Job Finder/Employment Guide
- NC Works
- Dress for Success
- Technical/Trade School Program
- Job Fair (Identify Job Fair in question #2 below)
- Direct Contact from NSCU Representative (identify person in question #2 below)
- Other
- Monster.com
- Other online job board
- NCSU employee referral
- Social Media (LinkedIn, Twitter, Facebook, Ohter)
- If you learned about this vacancy from "other source" or "other website", please provide the source. (Open Ended Question)
- * Please select the response below that best describes your experience/education for the Student Services Specialist position.
- Bachelor's, Master's, and/or Doctorate
- Associate's degree and at least two years of related experience
- Combination of post-high school education and experience in a related field to equal at least 4 years (ex. 1 year of college and 3 years of related experience)
- Did not complete high school but have a combination of high school education and related experience to equal at least 8 years ( ex. 1 year of high school and 7 years of related experience)
- None of the above
- * In the space below, please describe your professional experience as it relates to this role. (Open Ended Question)
Required Documents
- Resume
- Contact Information for References
- Cover Letter
Salary : $33,540 - $90,156