Sr. Coordinator, Payroll Operations

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

Perform daily functions of Payroll Operations to ensure efficient and timely processing of payroll, including planning and direction of workflow to complete the weekly payroll cycle in accordance with established deadlines. 

Essential Duties and Responsibilities:

• Support end‑to‑end payroll operations, ensuring accurate and timely processing of weekly payroll.
• Organize and manage payroll workflows to consistently meet processing deadlines.
• Research and resolve employee payroll inquiries submitted through AskHR and shared inboxes.
• Calculate hours, overtime, and pay adjustments to support accurate payroll processing.
• Process payroll transactions in line with established timelines and procedures.
• Serve as a trusted payroll partner by providing clear guidance to employees and managers on timekeeping and pay questions.
• Collaborate with Operations and cross‑functional teams to support payroll processing needs.
• Support seasonal and high‑volume business events (e.g., Halloween Horror Nights, New Year’s Eve, park closures), including special pay processing.
• Assist with timekeeping system updates, audits, and payroll‑related projects, including user acceptance testing (UAT).
• Stay current on payroll practices, calculations, and compliance requirements related to worked hours and earnings.

Qualifications

Basic Requirements:

• High school degree or GED is required; Certified Payroll Professional designation a plus or Bachelor’s Degree OR equivalent work experience
• 3 years experience in a fast-paced, in-house Payroll environment, or equivalent combination of education and experience required
• Experience with Payroll Systems, preferably UKG and SAP
• Able to complete assigned tasks to meet processing deadlines

Desired Characteristics:

• Understanding of payroll practices
• Specialized knowledge of payroll reporting, principles, practices, and procedures
• Excellent interpersonal, analytical, prioritization and communication skills
• Commitment to customer service and ability to work in team-oriented environment
• Knowledge of FLSA and Wage & Hour laws
• Detailed oriented with excellent organizational and time management skills
• Able to maintain confidential information

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].