Demo

Executive Assistant

Navy Federal Credit Union
Vienna, VA Full Time
POSTED ON 4/15/2026
AVAILABLE BEFORE 5/7/2026
Overview

To provide high level administrative support to an Executive Leader on Management Council. Perform research and analysis relating to processes, operations, and issues in the Department. Assist in evaluating and conducting the activities of the Department by analyzing work processes, production statistics, and other operational activities. Produce reports, statistics, and analyses, on Department operational activities. Provide leadership and guidance to lower-level related staff.

Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Responsibilities

  • Act as primary point-of-contact and gatekeeper for the Executive Leader regarding divisional, cross-organizational, and external events, projects, and activities
  • Coordinate and maintain the EVP's calendar, schedule, meetings, conferences and speeches/presentations; arrange travel plans and accommodations
  • Research and prepare ad hoc or standing reports, analyses, summaries, charts, graphs, letters and memoranda
  • Oversee and prepare executive summaries, letters, board reports, monthly/quarterly briefs, and various ad hoc communications for EVP and senior leadership
  • Review, proof and edit departmental correspondence/media releases for content, completeness, data integrity and accuracy
  • Coordinate department interactions with Navy Federal Front Office
  • Assist Executive Leader with the communications and engagement activities to ensure staff members understand the vision, direction and priorities of the department
  • Review the effectiveness and efficiency of departmental operations, business practices, trends, and issues relating to department functions and practices
  • Identify, analyze, develop and recommend new concepts, changes and enhancements to improve the quality of operational processes, procedures, and technical support; coordinate implementation with appropriate personnel
  • Lead or participate on project teams, and/or study groups, tasked with implementing new services, producing events, improving processes or addressing other significant issues
  • Coordinate and oversee special functions/events for the Executive Leader, other senior management and visitors by interacting with internal and external service providers/vendors
  • Coordinate and/or assist with activities supporting Navy Federal's community outreach responsibilities
  • Act as liaison to other senior management, Navy Federal staff, financial industry officials and organizations to ensure department executive is prepared for board/committee meetings
  • Maintain and reconcile department business accounts, ledgers and expenses
  • Coordinate with and provide guidance to department Staff Assistants and other support staff
  • Partner with other business units and vendors to improve procedures, resolve problems, and implement initiatives; presents conclusions and recommendations to management
  • Prepare and coordinate activities related to the completion and submission of the Annual Financial Plan
  • Perform other duties as assigned


Qualifications

Required Qualifications

  • Significant experience handling highly confidential and sensitive situation
  • Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals
  • Significant experience in guiding and mentoring others
  • Significant experience working in administrative and executive support
  • Advanced skill exercising initiative and using good judgment to make sound decisions
  • Advanced research, analytical, and problem-solving skills
  • Advanced copywriting, editing and proofreading skills
  • Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully
  • Advanced skill building effective relationships through rapport, trust, diplomacy and tact
  • Advanced organizational, planning and time management skills
  • Advanced verbal and written communication skills
  • Advanced database and presentation software skills
  • Advanced word processing and spreadsheet software skills


Desired Qualifications

  • Significant experience working in a credit union environment
  • Advanced knowledge of NFCU products, services, programs, policies and procedures


Hours: Monday - Friday, 8:00AM - 4:30PM

Location: 820 Follin Lane, Vienna, VA 22180

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

  • Fortune 100 Best Companies to Work For 2025
  • Yello and WayUp Top 100 Internship Programs
  • Computerworld® Best Places to Work in IT
  • Newsweek Most Loved Workplaces
  • 2025 PEOPLE® Companies That Care
  • Newsweek Most Trustworthy Companies in America
  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America's Best Large Employers
  • Forbes® 2025 America's Best Employers for New Grads
  • Forbes® 2025 America's Best Employers for Tech Workers
  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award


From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Salary : $35 - $44

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