What are the responsibilities and job description for the Donor Care Specialist (Phlebotomy) - DCS#001 position at NavitasPartners?
Job Title: Donor Care Specialist (Phlebotomy)
Location: Hyannis, MA
Duration: 13 Weeks
Schedule: 40 hours/week | Rotating shifts (6:00 AM – 7:00 PM) | Occasional weekends & holidays
Position Summary
"Navitas Healthcare, LLC" is seeking a dedicated and detail-oriented Donor Care Specialist to support a blood donor program. This role is responsible for donor recruitment, blood collection procedures, regulatory compliance, and delivering a high-quality experience to donors and patients.
Key Responsibilities
- Provide excellent customer service to donors, patients, and healthcare staff
- Perform donor screening to determine eligibility in accordance with regulatory guidelines
- Conduct whole blood collection and therapeutic phlebotomy procedures
- Support both on-site and off-site blood drives
- Prepare, label, and handle blood components and specimens for testing
- Accurately document donor records, deferrals, and data in electronic systems
- Assist with donor recruitment initiatives and retention efforts
- Monitor and maintain inventory of supplies
- Ensure a clean, safe, and organized work environment
- Follow all safety protocols, infection control standards, and organizational policies
- Perform additional duties as assigned
Qualifications
Donor Care Specialist I
- High School Diploma or GED required
- Prior phlebotomy experience required
- Basic Life Support (BLS) certification required
- Strong communication and interpersonal skills
- Ability to work independently and in a fast-paced environment
- Basic computer proficiency
- National certification or accredited phlebotomy training preferred
Donor Care Specialist II
- High School Diploma or GED required
- Minimum 1 year of donor phlebotomy experience preferred
- Knowledge of blood groups, Rh types, and donation procedures
- Current DPT (ASCP) or QDP (ASCP) certification required
For more details contact at hdavda@navitashealth.com or Call / Text at 516-862-1169.
About Navitas Healthcare, LLC certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.