What are the responsibilities and job description for the Donor Care Specialist - DCS 26-03265 position at NavitasPartners?
Job Title: Donor Care Specialist
Location: Hyannis, MA
Duration: 13 Weeks
Schedule: Full-Time | 40 hours/week
Shift: Rotating Day/Evening Shifts
(6:00 AM – 2:00 PM | 7:00 AM – 3:00 PM | 8:00 AM – 4:00 PM | 9:00 AM – 5:00 PM | 10:00 AM – 6:00 PM | 11:00 AM – 7:00 PM)
Weekend/Holiday Requirement: Occasional
Position Overview
A reputable healthcare organization is seeking a dedicated Donor Care Specialist to support blood collection operations and donor services. This role is responsible for ensuring safe, efficient blood collection while maintaining compliance with regulatory standards and delivering excellent donor care.
Responsibilities
- Perform donor screening to determine eligibility in accordance with regulatory standards (CDC, FDA, AABB, CAP)
- Conduct whole blood collections and therapeutic phlebotomy procedures
- Collect blood at donor centers and offsite blood drives
- Prepare, label, and document blood samples and components accurately
- Maintain donor records, including deferrals and data entry
- Assist with donor recruitment and retention initiatives
- Monitor and restock supplies and maintain inventory levels
- Ensure a clean, safe, and organized work environment
- Follow all safety protocols, infection control, and quality standards
- Provide excellent customer service to donors and staff
Experience Requirements
- Prior phlebotomy experience required
- Experience with blood donor programs (hospital-based or similar) required
Education
- High School Diploma or GED required
- Completion of an accredited phlebotomy program preferred
Certifications & Licensure
- Basic Life Support (BLS) certification required
- National phlebotomy certification preferred
For more details reach at jknox@navitashealth.com or Call / Text at 732-791-4827.
About Navitas Healthcare, LLC: It is a certified WBENC and one of the fastest-growing healthcare staffing firms in the US providing Medical, Clinical and Non-Clinical services to numerous hospitals. We offer the most competitive pay for every position we cater. We understand this is a partnership. You will not be blindsided and your salary will be discussed upfront.