What are the responsibilities and job description for the Business Analyst Project Lead – FCCMS - 26-06104 position at NavitasPartners?
Job Title: Business Analyst Project Lead – FCCMS
Location: Columbia, South Carolina (Hybrid – 2 Days Onsite per Week)
Duration: 12 Months
Job Overview
We are seeking an experienced Business Analyst Project Lead to support the Maintenance and Operations phase of a Family Court Case Management System (FCCMS) project. This role will serve as a Functional Subject Matter Expert responsible for system testing, troubleshooting, business analysis, end-user training, and process documentation.
The ideal candidate will have strong testing experience, excellent communication skills, and prior experience working with FCCMS or judicial/case management systems.
Key Responsibilities
Business Analysis
- Review and analyze vendor functional designs
- Document current and future-state business processes
- Develop General System Design (GSD) documents
- Analyze business process and software enhancement requests
- Support application configuration updates
Testing & Quality Assurance
- Develop and execute:
- Test cases
- Test scripts
- Test plans
- Test scenarios
- Perform:
- Regression testing
- Integration testing
- Security testing
- Performance testing
- Acceptance testing
- Record, analyze, and report testing results
- Reproduce and troubleshoot defects with development teams
- Conduct root cause analysis and participate in incident review meetings
- Maintain traceability between requirements and test scripts
- Prepare and manage test data for execution activities
Training & Support
- Conduct onsite and virtual end-user training sessions
- Create and maintain:
- User guides
- FAQs
- Workarounds
- Training documentation
- Computer-based training materials/videos
- Provide Level 2 application support and ticket resolution
- Communicate application updates, announcements, and workarounds to users
- Assist counties during application rollout and adoption
Required Skills
- 5 years of experience in software/system testing for IT projects
- 2 years of experience with Family Court Case Management System (FCCMS)
- Experience with:
- Component testing
- Integration testing
- Security testing
- Performance testing
- Regression testing
- Acceptance testing
- Strong experience creating and executing test documentation
- Experience using MS Office, SharePoint, and MS Visual Studio
Preferred Skills
- Experience documenting business processes
- Judicial or court system experience
- State government project experience
- Experience with case management systems
- Familiarity with Agile and Waterfall methodologies
Education
- Bachelor’s degree or equivalent work experience required
For more details reach at resumes@navitassols.com