Marketing & E-Commerce Supervisor

Marketing & E-Commerce Supervisor/Navien Mate

Strategic Planning

Irvine, CA

Full Time

What We Are Looking For

We are seeking a Marketing & E-commerce Supervisor who will play a key role in driving the North American launch and growth of our new sleep product line of Navien Mate.The ideal candidate will have a strong background in digital marketing, e-commerce growth, consumer product launches, and market research. This role will focus on building brand awareness, driving online sales, and developing partnerships that accelerate growth in the North American market. The successful candidate is a self-starter with proven track record of utilizing independent judgment and discretion, as well as passionate about shaping a new category in the sleep tech industry.

Responsibilities:

• Plan, launch, and managing digital marketing campaigns (Google Ads, Meta Ads, TikTok, influencer collaborations)
• Make e-commerce business strategy recommendations and follow through by leading and executing the sales strategy across Amazon, Shopify, and direct-to-consumer platforms
• Provide leadership, coaching, and development opportunities to support employee’s continued development and enrichment; perform evaluations and periodic reviews, approve timecards, etc.
• Create and localize visual and written content including product pages, ad creatives, videos, and social posts
• Conduct competitive and market research to track industry trends, consumer preferences, and competitor strategies; provide actionable insights to guide business decisions
• Lead outreach, onboarding, and solely manage the expansion of affiliate, influencer, and partnership programs with wellness, hospitality, and healthcare organizations
• Analyze performance metrics (CAC, LTV, ROAS, conversion rate) to improve efficiency and ROI)
• Collaborate cross-functionally with the U.S. team and Korea HQ to align marketing and sales initiatives
• Support product launches, exhibitions, and promotional events
• Track competitor activity and market dynamics to identify new growth opportunities
• Solves complex problems and delivers solutions where past precedent may not exist

Requirements:

• 3–8 years of experience in e-commerce, digital marketing, or consumer technology
• Hands-on experience with Amazon Seller Central, Shopify, and paid media management
• Strong copywriting and visual storytelling skills tailored to North American consumers
• Proven track record in managing data-driven campaigns and working with analytics tools
• Experience managing agencies or vendors for creative production
• Ability to conduct market research and competitive analysis to support product positioning and strategy
• Ability to work independently while collaborating effectively in a team environment

Preferred Qualifications:

• Bachelor’s degree in marketing, business, or a related field
• Prior work experience with similar sleep tech/loT/wellness companies
• Experience in growth marketing, influencer management, or partnerships
• Familiarity with market research methodologies and reporting
• Basic design skills (Photoshop, Canva, Premiere Pro, etc. a plus

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, activities may change or be assigned at any time with or without notice.

Pay Scale: $95k - $100K (DOE) annually eligible for an annual bonus

Benefits:

• PPO Medical, Dental, Ortho, Vision, Rx, LTD and Life Insurance
• Employee-only premium covered at 100%
• Optional Voluntary Benefits: STD, Hospital, Critical Illness, Accident, Discounted Pet Insurance
• Pre-Tax Flex Spending Accounts: Health and/or Dependent Care
• 10.5 Paid Holidays per calendar year
• Community Involvement Volunteer Day
• 401K Plan, 100% match on employee’s contribution, up to a maximum of 5%
• Employee discounts on Navien products
• LinkedIn Learning License
• Life Style Spending Account: You choose-- gas, pet care, elder care, gym membership
• Annual Leadership Pay

About Navien, Inc.

Since 2006, Navien, Inc. has rapidly emerged as one of the fastest-growing companies in the home comfort sector across North America. A leader in condensing technology, Navien has revolutionized the industry with its line of high-efficiency condensing tankless water heaters, combi-boilers, and wall-hung boilers. In 2024, Navien was recognized as the number one selling manufacturer of gas tankless water heaters and wall-hung boilers in North America.

Expanding its offerings, Navien now boasts a full line of HVAC products, including the innovative NPF Hydro-furnace. Additionally, Navien has ventured into the heat pump water heater market, further solidifying its commitment to sustainable and energy-efficient solutions for home comfort. The company is also making strides in the water treatment space with cutting-edge scale prevention systems and whole-house filtration solutions.

Navien’s international reputation is built on sophisticated engineering, robust design, and a steadfast commitment to quality. Backed by over 40 years of advanced technology expertise from its parent company, KD Navien, the company continues to push boundaries in product development. Navien products are available across the United States and Canada through a select network of trusted wholesale distributors.

Navien Inc. is an Equal Opportunity Employer

No Agencies Please!