Residential Operations Manager

General Description:

Provides on-site supervision of the facility non-clinical staff and the residents at Transition Housing. Assist staff and clients in maintaining the integrity of the program and a consistent schedule. Ensure all program financial needs are tracked and kept within program financial limits on a spreadsheet. Create and maintain staff scheduling. Track and communicate clients’ program activities, attendance, and other statistics by maintaining program spreadsheets. Maintain a safe and calm atmosphere and ensure that residents are treated with respect and kindness.   

Job Tasks, Duties and Responsibilities  

• Provides direct support to the Director for Behavioral Health.
• Sets programming and work schedules.  
• Supervision of Transition Housing (TH) and Transition House (TH) Staff
• Establish ongoing training and education for all team members.  
• Coordinate with White Bison for training and yearly recertification.  
• Provide crisis interventions when needed.  
• Track and fill purchase requisitions for TH. 
• Maintain reporting for non-clinical staff and clients.  
• Maintain facilities of TH. 
• Ensure staff and clients follow policies and procedures.  
• Other duties as assigned.  

Education and Experience  

• Bachelor’s Degree (preferred). 
• White Bison’s Wellbriety curriculum certifications 
• Trained in First Aid, CPR, and AED  
• Medicaid knowledge and experience (Preferred)  
• Knowledgeable in office operations; proficient PC skills including electronic records systems and Microsoft Office software.  
• Must have a valid driver's license.  
• Experience with operating residential treatment or transition/sober living preferred

Key Skills and Competencies 

• Delegation: Distribute responsibilities effectively so that all tasks and duties are carried out successfully and on time   
• Problem solving: Able to multitask, manage schedules and appointments, and meet deadlines.  
• Computer and technology skills: Computer literate and able to manage computer files, update databases, create spreadsheets, and prepare presentations.  
• Administration: Increase office productivity by streamlining tasks and using time effectively  
• Coordination: Delivery of safe, timely, effective, efficient, and client-centered care  
• Communication and interpersonal skills: Able to communicate verbally and in writing in a clear and effective way. 
• Time management and organization: Able to work independently and with initiative.  

Physical Requirements 

To comply with the Rehabilitation Act of 1973’s essential physical, mental, and environmental requirements, employees must be able to successfully perform all functions of their job with minimal supervision.   

Work Hours : Monday through Friday, 9:00 am to 5:00 pm (Hours may vary with additional work hours as needed)  

Benefits:

• 401(k)Company Paid
• 401 (k) Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• HSA
• Life Insurance
• Tuition Reimbursement
• Paid Time Off
• Accidental Insurance
• Critical Illness Insurance
• 14 Paid Holidays