What are the responsibilities and job description for the Inside Sales / Customer Service - Manufacturing Facility position at NATIONAL ROLL KOTE?
Overview
The Inside Sales / Customer Service role is an integral part of our customer service team, focusing on supporting customers through various communication channels. This position involves processing orders, managing accounts, and providing detailed product knowledge to ensure excellent service and customer satisfaction. While there are no specific sales quotas, strong follow-up communication and issue resolution are crucial components of the role.
Responsibilities
· Provide customer support across mixed communication channels
· Process orders accurately and efficiently
· Prepare and deliver sales quotes
· Manage customer accounts and maintain relationships
· Demonstrate comprehensive product knowledge
· Conduct timely follow-up communication
· Resolve customer issues and inquiries
· Perform accurate data entry and record-keeping
Experience
- Proven success in inside sales or business development roles within manufacturing or technology sales environments.
- 3 years of experience in inside sales
- High School Diploma or equivalent
Embark on a rewarding career where your enthusiasm for sales meets your passion for building meaningful customer connections! We are committed to supporting your growth with ongoing training opportunities and a collaborative team environment dedicated to excellence in manufacturing solutions.
Pay: $45,000.00 - $55,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $45,000 - $55,000