What are the responsibilities and job description for the Sales Manager position at National Real Estate Insurance Group?
NREIG is seeking an experienced, motivated, and business-savvy Sales Manager to join our Kansas City based team. Overseeing the day-to-day operations and performance management of the team, the Sales Manager ensures standard operating practices are clear and understood by the team, supports sales assistants and sales advisors as a point of contact for escalations, and drives call quality and performance. The Manager works closely with the Sales Director to execute department initiatives, coaching plans, and reporting expectations.
The key accountabilities for this role include:
- Manage day-to-day operations to ensure efficiency: timecards, schedules, standard operating procedures and policies.
- Drive performance: through data reporting and performance analysis, evaluation audits, 1:1s, training, removing obstacles to advisor success.
- Act as main point of contact for client escalations, back up advisors to maintain service levels.
- Collaborate with the Sales Director on departmental initiatives, coaching plans, employee relations issues and provide weekly reporting.
We are seeking candidates with a deep knowledge of the real estate investing and/or insurance industries, and a track record of a successful sales career, building relationships and exceeding revenue goals. Additionally, we are looking for the following skills and abilities for someone to be well-suited to this position:
- Excellent verbal, written and interpersonal communication skills
- The ability to quickly build trust and close new business
- Experience managing and training sales people
- Confidence with issue resolution and escalation judgement
- Ability to interpret performance data to build coaching plans
- Proficiency in Microsoft Office Suite, Salesforce and Balto
- Preferred 5 years’ experience in insurance sales
- 3 years' experience in a leadership role
- P&C License required
People who thrive in this role love being the force behind making a strong team and enjoy coaching through clear expectations and fair accountability. This role offers the opportunity to solve everyday problems, turning data into direction and being a role model, a buffer and a translator.
Candidates must be based in the Kansas City metropolitan area, and while we embrace a hybrid work environment, this position is required to be onsite regularly. NREIG values diversity - we believe our company is for everyone - and we are proud to be an Equal Opportunity Employer.