What are the responsibilities and job description for the Regional Vice President - Sales position at National Guardian Life Insurance Company?
Overview
The primary responsibility of this position is to assist relationships with our marketing partners to support sales growth. This includes working with Marketing, Service Operations, Sales as well as working with our marketing partners, funeral homes and agents. This will be accomplished both from the home office as well as traveling to various locations as needed. Activities include daily support of assigned accounts and for other marketing partners and the Sales team as the needs may arise. Support includes resolving concerns and issues, training on products and special programs, providing input on field needs for the development of marketing materials and programs, and assisting with representing NGL at conventions, trade show exhibits and other sales events.
*Open to remote work in the following states: AR, FL, GA, IL, IN, IA, KS, KY, LA, MD, ME, MN, MO, NE, NH, NJ, NC, OH, SC, TN, TX, UT, VA, WI, WY
Responsibilities
· Sales Growth
· Collaborate with assigned marketing partners to maximize the amount of business they write through NGL.
· Serve in a leadership role for the Company in terms of our sales plans and focus.
· Assist in developing and nurturing a culture of enthusiastic pursuit of new ventures and attentive support of marketing partners and their agents.
· Develop rapport with existing and potential marketing organizations and maintain continuous communications.
· Provide product, procedural and competitive information to help maintain the Company’s competitive position and take advantage of changes occurring in the industry or other opportunities.
· Train marketing organizations and agencies.
· Oversee production, motivate, monitor and analyze marketing organizations’ production, persistency, market conduct and service needs.
· Monitor and provide regular reports on production and quality of business for marketing partners.
· Keep the Sales team current on all situations that could influence the flow of business.
· Provide regular interface with customers to ensure the highest level of customer satisfaction.
· Ensure the accurate execution of implementation and account management activity in partnership with the Sales team.
· Sales Support
· Provide sales support to our sales team, marketing partners, funeral homes and agents as needed.
· Collaborate with Customer Solutions to maintain service expectations, including call escalation and issue resolution.
· Facilitate communication and understanding of compliance related questions and requirements.
· Serve as a member of the implementation team when a new marketing partner joins NGL. This includes but is not limited to training on products, services, support, marketing and value-added benefits.
· Participate in home office visits from existing and prospective marketing partners representing administration, trade shows, and other sales events.
· Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations.
Qualifications
Knowledge, Skills, and Abilities
· Ability to develop experience in Account Management or Territory Sales
· Coordinate the involvement of company personnel, including support, service, and management resources in order to meet account performance objectives and customers’ expectations
· Assume additional responsibilities, including special projects as needed.
· Excellent relationship building and collaboration skills
· Highly self-motivated
· Ability to manage the expectations of the marketing partner, their funeral homes and agent
· Ability to develop reporting and analyze data
· Collaborate with Sales team to provide client group insights
· Ability to proactively assess, clarify and validate customer needs on an ongoing basis.
· Exceptional verbal, written and interpersonal communication skills
Bachelor's Degree Preferred
5 to 7 years of experience working in a sales capacity. Insurance sales is preferred.