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Shipping & Receiving Specialist

National Dentex Labs
Mount Vernon, NY Full Time
POSTED ON 11/7/2025 CLOSED ON 1/10/2026

What are the responsibilities and job description for the Shipping & Receiving Specialist position at National Dentex Labs?

Job Details

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry! We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50 labs throughout the country. We are seeking to fill a number of key positions within our organization including this Shipping & Receiving Specialist opportunity at NDX Mt. Vernon in Mt. Vernon, NY.

The regular hours for this position are from 9:00 AM to 4:30 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities And Essential Functions Of The Position

  • Enter prescription information via Data Entry to schedule cases
  • Perform the scheduling function for each case received.
    • Through LIS, enter demographics and customer information.
    • Print preference notes matching to case.
  • Responsible for billing and invoicing all finished cases and will sort and attach.
  • Assist with answering incoming calls.
  • Make outgoing calls to customer’s offices.
  • Respond to all inquiries from customer’s offices.
Secondary Responsibilities And Essential Functions Of The Position

  • Unpacking and sanitizing new work as needed following instruction which includes wearing protective gear.
  • Sorts and attaches doctor prescriptions.
  • Responsible for properly packing all completed cases.
  • Responsible for verifying and properly consolidating all cases to prepare for shipping.
  • Responsible for utilizing UPS and FedEx software and properly maintaining database integrity and account naming procedures.
  • Disburse cases for local drivers.
  • Maintain proper level of assembled shipping boxes.
  • All other jobs as assigned.

Skills And Abilities Required

  • Computer skills
  • Must be able to read, write, speak and understand English
  • Strong attention to detail
  • Multi task
  • Phone etiquette

Minimum Education And Experience Required

  • Preferred: High school diploma or GED equivalent.
  • Demonstrated relevant employment experience may be considered in lieu of education.
  • Dental office experience preferred.
  • Dental terminology knowledge preferred.
  • Billing experience preferred.
  • Working knowledge of Microsoft Office

Hazardous Materials Or Equipment Used

  • Disinfectant process chemicals
  • Personal protective equipment as required.
  • Office equipment

Physical Requirements

  • Regularly required to sit, stand, walk, and/or reach.
  • Exhibit fine motor skills and/or perform repetitive motions.
  • Good manual dexterity.
  • Ability to walk and stand for long periods of time.
  • Repeated bending and kneeling.
  • May be required to push, pull, lift, and/or carry up to 20 pounds.

Salary.com Estimation for Shipping & Receiving Specialist in Mount Vernon, NY
$48,413 to $58,346
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