Demo

Business Development Representative

National Dentex Labs
Springfield, MA Full Time
POSTED ON 1/7/2026
AVAILABLE BEFORE 2/6/2026
Job Details

Description

Join National Dentex - a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have several labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity for a Business Development Representative in Northeastern Region. This is a remote position.

The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.

This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!

Primary Responsibilities And Essential Functions Of The Position

New Business Acquisition

  • Own all aspects of prospecting and lead generation within the assigned territory.
  • Build and manage a robust pipeline of opportunities, converting leads into new accounts.
  • Deliver compelling sales presentations and product demonstrations to showcase NDX’s value proposition.
  • Close new business deals to meet or exceed revenue targets.

Customer Engagement

  • Spend the majority of time in the field, visiting prospects and customers daily.
  • Develop and maintain strong relationships with dental professionals, including dentists, office staff, and other decision-makers.
  • Conduct discovery conversations to identify customer needs and align NDX’s services as the ideal solution.

Collaboration & Onboarding

  • Work closely with NDX labs to ensure a first-rate onboarding experience for new customers.
  • Coordinate with internal teams to facilitate smooth account setup, communication, and service delivery.
  • Serve as a bridge between new customers and labs to ensure a successful transition and long-term partnership.

Territory Management

  • Develop and execute a strategic territory plan to maximize new business growth.
  • Track and report sales activities, pipeline metrics, and performance against goals.
  • Stay informed on industry trends, competitor activities, and market opportunities.

Skills And Abilities Required

  • Relentless drive, grit, and determination to win new customers and grow revenue.
  • Excellent interpersonal and communication skills, with the ability to build trust and rapport quickly.
  • Past experience tracking customer opportunities in a CRM, preferably Salesforce.com
  • Strategic thinker with strong problem-solving and negotiation skills.
  • Highly motivated, self-sufficient, and comfortable working in a fast-paced, target-driven environment.
  • Collaborative mindset with a focus on delivering exceptional customer experiences.

Minimum Education And Experience That May Be Required

  • Required: High School Diploma or GED equivalent
  • Preferred: Bachelor’s Degree or equivalent experience
  • Demonstrated ability to independently manage a territory, prioritize activities, and drive results.

Hazardous Materials Or Equipment Used

  • Office Equipment
  • Small machinery; Sharp hand-held tools such as a bard parker, buffalo knife, etc.
  • Blood borne pathogens
  • Chemicals

Physical Requirements

  • Regularly required to sit, stand, walk, and/or reach.
  • Exhibit fine motor skills and/or perform repetitive motions.
  • Read and interpret prescriptions and other required documentation.
  • Ability to effectively communicate technical information.

Salary.com Estimation for Business Development Representative in Springfield, MA
$74,969 to $96,785
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