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Admissions & Tours Associate

National Corvette Museum
Bowling Green, KY Part Time
POSTED ON 3/4/2024 CLOSED ON 3/23/2024

What are the responsibilities and job description for the Admissions & Tours Associate position at National Corvette Museum?

REPORTS TO: Admissions/Tours Supervisor
LOCATION: Bowling Green, KY
STATUS: Part-time, Hourly
DATE: Open Until Filled


DESCRIPTION
The Admissions & Tours Associate will ensure every visitor has a positive experience at the National
Corvette Museum by greeting and acknowledging every Museum guest in a friendly, courteous, and
efficient manner. In addition, this position is responsible for selling admission tickets, conducting
Museum tours on occasion, and providing general information about the Museum, exhibits, and
events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Operate the Museum’s admissions counter and provide positive customer service experiences
to Museum guests and facility rental clients both in person and over the phone.
  • Stay informed and up to date on changes in Museum exhibits and upcoming Museum events.
  • Provide general information about the Museum and its exhibits, the Stingray Grill, the Corvette
Store, facility rentals, and upcoming events.
  • Facilitate the daily sale of Museum admission tickets, corvette raffle tickets, memberships,
bricks, etc.
  • Conduct Museum guided tours ensuring a hospitable environment and rewarding learning
experience.
  • Actively promote and cross-sell Museum offerings.
  • Operate and perform open and closing procedures on a cash register.
  • Responsibilities are not all-inclusive, additional duties may be assigned.


EDUCATION/EXPERIENCE

  • High School Diploma or equivalent preferred.
• Prior work experience in a customer service environment preferred.


QUALIFICATIONS

  • Must be able to provide prompt and courteous customer service in person and over the phone.
  • Ability to operate a cash register efficiently and accurately.
  • Ability to read and perform basic math skills.
  • Ability to speak comfortably and positively to the public in both a one-on-one setting and in a
group setting.
  • Capability to learn new material and information about the Museum and willingness to invest
time to stay informed on Museum exhibits and events.
  • Ability to stay organized and multi-task in a professional and efficient manner.
  • Must be a self-starter and be able to work independently and under pressure in a fast-paced
environment.
  • Strong work ethic and unquestioned personal and professional integrity.
  • High level of commitment to team and company values.
  • Strong attention to detail, establishing priorities, and following instructions.
  • Valid state driver’s license required.


ESSENTIAL PHYSICAL REQUIREMENTS

  • Ability to stand and/or walk for extended periods of time.
  • Must have sufficient mobility to move around the Museum.
  • Ability to lift and carry up to 10 lbs.

Hourly Wage Estimation for Admissions & Tours Associate in Bowling Green, KY
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