Restaurant and Catering Supervisor - Stingray Grill

The Stingray Grill Restaurant & Catering Supervisor is responsible for assisting in the overall day-to-day operation of the Stingray Grill restaurant and catering services. This position provides direct supervision of front-of-house staff and operational oversight of back-of-house staff during assigned shifts and in the absence of the Head Chef & Food Manager. The Restaurant & Catering Supervisor helps ensure exceptional guest service, efficient restaurant operations, successful catering events, compliance with health and safety standards, and a positive team culture. This position serves as the manager on duty as assigned and works closely with the Head Chef & Food Manager to ensure consistent execution of all restaurant operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the overall daily operation of the Stingray Grill restaurant and catering program.
• Serve as Manager on Duty during assigned shifts.
• Oversee daily restaurant operations to ensure smooth and efficient service.
• Ensure adherence to all operational policies and procedures.
• Supervise, coach and support all front-of-house staff including hosts, servers, bartenders, and cashiers.
• Provide day-to-day leadership and direction to kitchen staff during assigned shifts and/or in the absence of the Head Chef & Food Manager.
• Coordinate workflow and foster teamwork between front and back of house.
• Assist with scheduling and staffing needs as assigned.
• Assist with interviewing, onboarding, and training new employees.
• Conduct ongoing performance coaching and semi-annual performance reviews for assigned staff.
• Recommend disciplinary action when appropriate.
• Ensure opening and closing duties are completed correctly and that cleanliness and organization are maintained.
• Assist with inventory management and maintaining appropriate par levels for restaurant supplies, beverage products, paper goods, and other operational materials.
• Enforce and monitor all health, safety, sanitation standards, and alcohol awareness standards.
• Provide support to oversee the logistics of catering events.
• Provide hands-on assistance with catering functions that may require work before and after regular Stingray Grill hours of operation.
• Address and resolve guest complaints according in a timely and friendly manner.
• Ensure the quality of food and beverage products being sold.
• Perform similar duties as a bartender/server/host as needed. Hosting duties will be more regular for this position.
• Responsibilities are not all-inclusive, additional duties may be assigned.

EDUCATION/EXPERIENCE

• High School Diploma or equivalent preferred.
• 3 years working in a restaurant or food & beverage setting is required.
• Prior supervisory or shift leadership experience is strongly preferred.
• Catering experience preferred.

QUALIFICATIONS

• Must be at least 18 years of age.
• Positive attitude and excellent communication skills.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Must be able to provide prompt and courteous customer service in person and over the phone.
• Ability to operate a cash register or other POS.
• Ability to stay organized and multi-task professionally and efficiently.
• Must be a self-starter and be able to work independently and under pressure in a fast-paced environment.
• Strong work ethic and unquestioned personal and professional integrity.
• High level of commitment to team and company values.
• Strong attention to detail, establishing priorities and following instructions.
• Valid state driver’s license is required.

ESSENTIAL PHYSICAL REQUIREMENTS

• Must have sufficient mobility to regularly stand, bend, reach, push, pull, lift, carry, and walk throughout the restaurant.
• Ability to lift and carry 25 lbs. and push/pull 25 lbs.

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $21