Director of Security – Luxury Condominium

Nation Security Services seeks an experienced, proactive, bilingual (English/Spanish) Director of Security to oversee all security operations at an elite, high-profile luxury riverfront condominium in the heart of Brickell, FL.

In this leadership position, you will be responsible for safeguarding residents, guests, and physical assets while maintaining white-glove customer service standards and operational excellence. Because of the diverse community and staff profile in Brickell, bilingual fluency is essential to communicate effectively with residents, vendors, and security personnel. We are looking for a dedicated professional with a strong background in high-end residential security management, risk mitigation, and team leadership.

Key Responsibilities

1. Team Leadership & Development

• Manage, mentor, and supervise a bilingual team of security officers, supervisors, and support staff, ensuring clear communication across all shifts through recruitment, scheduling, and training.
• Maintain proper staffing levels for standard operations, special events, and emergency coverage.
• Execute performance reviews, provide constructive feedback, and lead training sessions covering de-escalation, emergency protocols, and luxury concierge-level service in both English and Spanish.

2. Operations & Client Partnership

• Serve as the primary bilingual point of contact for the client, residents, and stakeholders, developing and executing security plans tailored to an upscale residential environment.
• Perform risk assessments, evaluate security trends, and implement proactive risk mitigation procedures.
• Maintain a regular on-site presence to ensure smooth daily operations and high client satisfaction.

3. Compliance, Safety & Risk Management

• Ensure adherence to Florida state and local private security regulations as well as corporate policies.
• Oversee and update emergency response plans, safety procedures, and bilingual incident documentation standards.
• Build and maintain positive working relationships with local law enforcement, emergency services, and community stakeholders.

4. Technology & Reporting

• Utilize modern security software, electronic access control systems, and surveillance technology.
• Compile and present detailed operational reports, incident breakdowns, and performance metrics to senior management and property stakeholders.

Qualifications & Requirements

• Language Proficiency: Mandatory bilingual fluency in both written and verbal English and Spanish to effectively communicate with residents, staff, and management.
• Experience: Minimum of 4 years of private security experience, with at least 3 years in a supervisory or management capacity. Experience within luxury residential, hospitality, or high-profile property management is strongly preferred.
• Licensing: Active Florida Class D Security License required. Professional certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional) are a strong plus.
• Core Competencies: Advanced leadership capabilities, strategic problem-solving skills, and a commitment to high-end customer service.
• Technical Skills: Proficiency with security software, visitor management systems, and electronic access control hardware.
• Regulatory Knowledge: Solid understanding of Florida laws and local codes governing private security.
• Schedule Flexibility: Availability to support 24/7 operations, including flexible scheduling for nights, weekends, and holidays as required.

Why Join Nation Security Services?

• Advance your career with a premier security provider managing high-profile real estate.
• Work in a dynamic, luxury property environment in the center of Brickell.

Nation Security Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

• Flexible schedule

Experience:

• Security Supervision: 3 years (Preferred)

Language:

• English (Required)
• Spanish (Required)

Location:

• Miami, FL 33131 (Preferred)

Work Location: In person

Salary : $23 - $25