Part-Time SDR, Outreach & Surrogate Appointment Setter

Location: Remote (U.S.-based only)

Schedule: Approximately 4 hours/day, 6 days/week (flexible schedule with structured rhythms)

Department: Recruitment

Reports to: Head of Recruitment

Status: Part-Time, Entry-Level with Advancement Opportunity

Nascency is reshaping the surrogacy experience with care, integrity, and transparency. We work closely with gestational carriers and intended parents to support one of the most profound journeys in their lives. Every interaction—from the first outreach message to the final match—is an opportunity to build trust and deliver meaningful support.

We are building a next-generation recruitment experience—one that treats surrogates not just as applicants, but as empowered partners in the process. This role is central to that mission.

We are hiring a Sales Development Representative to serve as the initial point of contact for individuals exploring surrogacy. In this role, you’ll manage early candidate engagement: reviewing applications, assessing eligibility, conducting outreach via phone and text, and coordinating next steps for qualified individuals.

• Part-time: ~3–4 hours/day
• Core hours: Mon–Fri, 9am–1pm PT (you’ll work your 3–4h within this window)
• Weekends: Flexible, light check-ins to review new submissions and reply to candidate texts

• $20/hour (1099 contractor)
• $15 bonus per attended intake call you book
• (Eligible only when the candidate’s application is complete and qualifies for intake.)

Daily pipeline reviews (CRM):

• Review potential surrogate candidates against Nascency guidelines.
• Create tasks and crisp internal notes for edge cases or missing info.
• Do a secondary check midday to clear anything new/updated and flag urgent cases.

Outbound calling & booking (qualified leads):

• Call new qualified candidates; verify interest/fit; handle common FAQs about surrogacy but mostly get them schedule.
• Primary goal: obtain a qualified application and book an intake call with our team.
• Log outcomes precisely: scheduled, voicemail left, no answer/follow-up, declined/disqualified.
• Follow voicemail

Responsive comms throughout the day:

• Monitor/reply to incoming texts/emails/CRM messages from new and pre-screen candidates.
• Route advanced process questions (docs, medical clearance, matching) to the appropriate team.

End-of-day reporting (Mon–Fri):

• Totals reviewed;
• Call stats: Scheduled / Voicemails / No response
• Note unusual cases, red flags, or process issues.

Weekend sweep (light):

• Sunday PM check to process weekend submissions, task any clarifications, and ensure Monday begins with a clean slate!
• Timely responses to candidate texts.

• CRM
• Calling & SMS (through dialer)
• Email, Google Workspace

• Comfortable with reach outs by phone (cold calling previous people people who've expressed interest in our program) but don't fully understand surrogacy.
• Proven SDR/Appointment-Setter experience with heavy phone outreach (healthcare, nonprofit donor calling, or other sensitive-topic experience is a plus).
• Empathetic persuasive. You can balance warmth with forward motion to the next step.
• Process-driven & detail-obsessed. Clean notes, correct tags, no loose ends.
• High follow-through. You clear your queue daily and own your numbers.
• Excellent phone presence written texting etiquette.
• Comfortable handling confidential info (we’ll require an NDA and background check).

• Show-up rate: % of booked intake calls that attend
• Speed-to-first-touch: time from qualification to first call/text
• Daily pipeline hygiene: zero stale “In Review” by EOD
• Data quality: accurate dispositions, tags, and notes

• Experience with CRMs or Dialers specifically
• Surrogacy, OB/GYN, fertility, social work, or patient-intake background
• Bilingual (Spanish/English)

Send a short note with:

1. 2–3 bullets on similar roles/results (include calling volume show rates),
2. a 30–45 second voicemail script you’d use for a newly qualified surrogate candidate,
3. A short voice note (1–4 minutes) introducing yourself and addressing:

• Why this role and mission resonate with you
• Any relevant experience in customer service, sales, candidate communication, or surrogacy/fertility
• A quick mock voicemail for a surrogate who expressed interest in the program, but failed to schedule a call (the next step) with our team. Leave them a voicemail encouraging them to take the next step. Send to hello sdr@nascency.com

1. your availability within Mon–Fri, 9am–1pm PT, plus weekend flexibility (we'll ask for t

This is a flexible role in terms of when work happens, but it is not casual—structure, consistency, and follow-through are critical.

Please submit the following:

1. Your resume
2. A short voice note (1–4 minutes) introducing yourself and addressing:

• Why this role and mission resonate with you
• Any relevant experience in customer service, sales, candidate communication, or surrogacy/fertility
• A quick mock voicemail for a surrogate who expressed interest in the program, but failed to schedule a call (the next step) with our team. Leave them a voicemail encouraging them to take the next step.

1. Candidates selected for the next stage will be invited to a live video interview—we’re looking for people who can show up with warmth, clarity, and confidence on screen, just as they would for a candidate call.

Note: Your voice note submission does not need to be formal or highly produced—authenticity, clarity, and presence matter most!

• $20 - $35 per hour

Apply at https://jobs.gusto.com/postings/nascency-part-time-sdr-outreach-surrogate-appointment-setter-7ee1c86e-df3b-4860-b0c5-955aa82c3fb1