What are the responsibilities and job description for the Housekeeping Supervisor position at Naples Bay Resort?
To supervise, direct, assist, and assure the completion of housekeeping tasks assigned to room attendants and housepersons in guest rooms and corridors to maintain Naples Bay Resort’s high standards of cleanliness.
Essential Functions
Visually inspect VIP rooms, guest rooms and corridors for cleanliness and appearance. Prepare work orders for shampooers to clean carpets and supply room attendants to maintain par stock in closet, etc.
Train and monitor performance of room attendants and housepersons. Provide organization, instruction, guidance, communication, counseling, as well as exercise good judgment, while reinforcing Sojourn Hospitality’s high standards of quality. Prepare work performance reports on all personnel assigned to work area and submit to the Housekeeping office. Ensure all jobs are completed within the shift. Prepare P.M. rooms status report.
Take requested inventories of furniture, fixtures, equipment, and supplies, etc. Ensure that both carts and linen/supply closets are kept clean, neat, and stocked according to departmental guidelines. Upon inspection of VIP rooms, make certain all VIP supplies are in place.
Report all maintenance deficiencies in guest rooms and corridors via work orders. Telephone deficiencies considered emergencies (i.e. overflowing toilets or broken pipes in bathrooms, lights out in bathrooms, closets, or corridors, broken mirror or window) to the maintenance department.
Housekeeping Supervisor responsibilities include:
- Training housekeepers on cleaning and maintenance tasks
- Overseeing housekeeping team performance on a daily basis
- Checking rooms and common areas, including stairways and lounge areas, for cleanliness Responsibilities.
- Establish and educate staff on cleanliness, tidiness and hygiene standards * Motivate team members and resolve any issues that occur on the job * Respond to guest complaints and special requests
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves
- Ensure compliance with safety and sanitation policies in all areas Requirements
- Work experience as a Housekeeping Supervisor or similar role
- Hands-on experience with cleaning and maintenance tasks for large organizations
- Ability to use industrial cleaning equipment and products
- Excellent organizational and team management skills
- Flexibility to work various shifts, including holidays and weekends
E.O.E.
Job Type: Full-time
Pay: $19.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
People with a criminal record are encouraged to apply
Education:
- High school or equivalent (Preferred)
Experience:
- Cleaning Experience: 2 years (Required)
- Housekeeping supervisor: 1 year (Required)
Work Location: In person
Salary : $19 - $20