What are the responsibilities and job description for the Catering Sales Manager position at Namou Hotels - Embassy suites by Hilton Livonia/Novi?
Job Overview
We are seeking an energetic and results-driven Catering Sales Manager to lead our catering and event sales initiatives. In this pivotal role, you will drive revenue growth by developing strategic relationships with clients, promoting our event services, and ensuring exceptional guest experiences. Your expertise in hospitality, event marketing, and sales will help us deliver memorable events while achieving business objectives. This position offers a dynamic environment where your leadership and creativity will make a tangible impact on our success.
Responsibilities
- Develop and execute comprehensive sales strategies to attract new clients and expand existing accounts within the catering and events sector.
- Manage the entire sales cycle from prospecting and negotiations to closing contracts, ensuring favorable terms for both parties.
- Collaborate with clients to understand their event needs, offering tailored solutions that maximize upselling opportunities and enhance guest satisfaction.
- Coordinate with the culinary, banquet, and event planning teams to ensure seamless execution of events, adhering to budgets and client specifications.
- Utilize event management software and CRM systems to track leads, manage client communications, and analyze sales performance metrics.
- Lead team efforts in marketing initiatives for upcoming events through digital campaigns, social media, and direct outreach to increase visibility.
- Oversee managing event budgets, contracts, and vendor relationships to deliver high-quality events within financial parameters.
- Provide exceptional customer service by maintaining clear communication with clients throughout the planning process and addressing any issues promptly.
Qualifications
- Proven experience in hospitality or catering sales, with a strong background in event planning, management, or banquet services.
- Demonstrated proficiency in negotiation, upselling techniques, and contract management.
- Excellent communication skills with the ability to build lasting client relationships through effective interpersonal skills.
- Strong organizational skills with experience managing multiple events simultaneously while meeting deadlines.
- Technical proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), CRM systems, Pep, QnQ R&I , and event management software.
- Knowledge of managing event budgets, contracts, and vendor negotiations to ensure profitability.
- Ability to lead a team effectively while fostering a collaborative environment focused on service excellence.
- Hospitality industry experience is highly preferred; familiarity with guest services and banquet operations is Preferred.
Join us as a Catering Sales Manager where your enthusiasm for hospitality and sales expertise will help create unforgettable events while driving our business forward!
Pay: $45,000.00 - $53,000.00 per year
Work Location: In person
Salary : $45,000 - $53,000