What are the responsibilities and job description for the Front Desk Receptionist position at Nail Land?
Front Desk Receptionist (Vietnamese/English/Spanish Preferred)
Starting at $15/hr | Performance-Based Raises | Language Bonus
We are seeking a reliable and customer-focused Front Desk Receptionist to join our busy, fast-paced nail salon. If you enjoy working with people, staying organized, and keeping things running smoothly, this is a great opportunity.
Why Join Us?
- Competitive starting pay at $15/hour
- Performance-based raises every 6 months
- Bonus pay for fluent Vietnamese speakers
- Friendly, family-like work environment
- Occasional team lunches
Requirements
- Must be able to work at least 3 days per week
- Must maintain a consistent weekly schedule (no same-day callouts)
- Availability to open at 10:00 AM and work full shifts
What You’ll Do
- Greet clients warmly and manage front desk operations
- Schedule appointments and answer phone inquiries
- Keep the salon organized and running efficiently
- Manage the turn system to ensure fairness among technicians
- Handle customer concerns using professional conflict resolution
What We’re Looking For
- Experience in customer service or fast-paced environments
- Prior front desk, receptionist, or salon experience preferred
- Familiarity with POS and scheduling systems
- Strong communication and problem-solving skills
- Vietnamese language skills are a major plus
- Dependable, punctual, and positive attitude
Hours
- Monday–Saturday: 10:00 AM – 7:30 PM
- Sunday: 11:00 AM – 5:00 PM
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Parental leave
Work Location: In person