What are the responsibilities and job description for the AT&T Customer Account Representative position at N&S Wireless Services?
N&S Wireless Services is looking for an AT&T Customer Account Representative to join our AT&T Fiber and wireless team in Austin, TX. If you're someone who enjoys connecting with people, solving problems, and taking on new challenges, this is an excellent opportunity to launch your career in sales while gaining practical experience in customer engagement, account management, and business development.
At N&S Wireless Services, we believe success starts with the right support. That's why we provide hands-on mentorship, real-world wireless sales experience, and opportunities to advance based on your performance, not just your tenure.
Why You'll Enjoy Working With Us
- Hands-on coaching and mentorship from experienced wireless sales professionals
- Performance-based promotions with clear career advancement opportunities
- Collaborative, supportive, and energetic team environment
- Recognition and sales performance incentives for outstanding results
- Develop valuable communication, leadership, and customer relationship skills
- Full-time wireless sales position with long-term career growth potential
What You'll Do as an AT&T Customer Account Representative
- Represent AT&T Fiber and wireless products and services with professionalism and confidence
- Build meaningful relationships with new and existing customers through personalized interactions
- Educate customers on available wireless services, features, promotions, and pricing
- Listen to customer needs and recommend sales solutions that best fit their lifestyle
- Guide customers through enrollment, account setup, and service activation
- Maintain accurate customer records while ensuring a smooth customer experience
- Collaborate with teammates to achieve individual sales goals and contribute to overall team success
What We're Looking For in an AT&T Customer Account Representative
- High school diploma or GED required; bachelor's degree is a plus
- Strong communication and relationship-building skills
- A positive, customer-first mindset with a professional attitude
- Self-motivated, dependable, and eager to learn wireless sales
- Organized with the ability to manage multiple tasks effectively
- Previous experience in customer service, retail, hospitality, or sales is helpful but not required—we provide the wireless sales training and support you need to succeed
Pay: $52,000.00 - $64,000.00 per year
Work Location: In person
Salary : $52,000 - $64,000