What are the responsibilities and job description for the Admin Assistant (35052) position at Myticas Consulting?
Myticas's direct client, based in Cheyenne, WY is currently seeking a Admin Assistant for a On-site contract position.
Pay Rate: $18-19/hr on W2.
NOTE: 100% onsite. ASAP NEED. Potential to convert.
Job Description
Under direct supervision, provides general administrative support to a department. The Office Assistant is responsible for processing department, Virtual Office, and Registered Agent mail. Also responsible for processing Services of Process (SOPs). Answering phone calls and requests for client account maintenance, handling inbound/outbound correspondence, data entry, and miscellaneous administrative tasks as assigned. Since this position requires interaction with team members and clients of all organizational levels via telephone and email, it is essential that this individual have effective customer service, communication, and problem-solving skills.
Duties And Responsibilities
Pay Rate: $18-19/hr on W2.
NOTE: 100% onsite. ASAP NEED. Potential to convert.
Job Description
Under direct supervision, provides general administrative support to a department. The Office Assistant is responsible for processing department, Virtual Office, and Registered Agent mail. Also responsible for processing Services of Process (SOPs). Answering phone calls and requests for client account maintenance, handling inbound/outbound correspondence, data entry, and miscellaneous administrative tasks as assigned. Since this position requires interaction with team members and clients of all organizational levels via telephone and email, it is essential that this individual have effective customer service, communication, and problem-solving skills.
Duties And Responsibilities
- Ensure superior customer service is provided at all times
- Answer incoming phone calls and support tickets; escalate as needed to other teams or departments
- Communicate with clients and colleagues in an efficient, professional and courteous manner
- Retrieve, sort, distribute, log and forward correspondence
- Process mail and packages
- Maintain consistent attendance and punctuality
- Assist with receiving and handling of service of process
- Delivery and handling of filings with jurisdictional offices
- Works effectively with others and shares knowledge and information willingly
- Displays initiative in seeking new work when time is available
- Minimum of high school diploma and/or 2 years equivalent experience in customer service
- Exceptional phone/email etiquette and professional demeanor
- Effective communication (verbal and written) and relationship building skills
- Analytical critical thinking and problem-solving skills
- Must be very detail-oriented with strong organizational skills
- Ability to work independently and in a team environment
- Ability to multitask and effectively handle multiple time-sensitive projects
- Must be computer literate; intermediate-level skills with MS Office apps are required
- Must be able to lift and move packages up to 50 lbs
- Ability to effectively present information and respond to questions via MS Teams and email
- Knowledge of general corporate procedures and/or willingness to learn
Salary : $18 - $19