Associate Broker

This job is with MARSH , an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ business community. Please do not contact the recruiter directly.

With lead Broker oversight, provides excellent customer service and processes new and renewal brokerage business, issues quote proposals and binders/invoices, and handles claims, endorsements, audits and other transactional items related to such accounts.

Essential Job Duties

Broker Support

• Uses discretion and judgment in reviewing, marketing and submitting new and renewal business.
• Subject to authority, prepares and provides agency customers with quote proposals, binders, policies and invoices in a timely manner and within deadlines.
• Assists Broker with renewal processing, preparation of renewal solicitations and monitoring of accounts throughout renewal cycle.
• Handles endorsement changes and cancellations, follow-up on subjectivities and process claims.
• Effectively understands marketplace and changing market conditions, keeping abreast of trends and techniques to maintain a competitive status.
  
  

Customer Service

• Builds strong relationships with agency partners, provide excellent customer service and participate in marketing calls and training with Brokers.
  
  

Marginal Duties

• Performs other duties as assigned.
• Adheres to the company's Attendance Management Policy.
• Works with other employees when necessary.
• Assist in the training and development of other employees as necessary.
  
  

Qualifications

Education and/or Experience:

• High school diploma or general education degree (GED) required.
• Minimum of 1 year of related insurance experience and/or training required.
• An equivalent combination of education and job-related experience will be considered.
• Any additional education/experience requirements
  
  

Certificates, Licenses, Registrations

• Hawaii Property & Casualty Resident Producer and Surplus Lines Broker Licenses required or willingness to obtain license within prescribed timeframe.
• Attainment or working towards an insurance designation (i.e. CISR, CIC, etc.) desirable.
• Any other certificates, licenses or registrations required by the position.
  
  

Knowledge, Skills & Abilities

• Adheres to the Code of Business Conduct and Ethics
• Strives for the highest standards of business and personal ethics guided by the organization's mission, vision, and core values.
• Possess a positive attitude, rationality, and tactfulness.
• Possess good verbal and written communication skills.
• Ability to handle time sensitive situations with clients, customers, co-workers, and the public.
• Possess a service-oriented attitude toward agencies, insureds, brokers/carriers and employees within the company.
• Typing 35 wpm (accurate) required.
• Experience with AIM or similar agency management system and ImageRight or similar imaging system desirable.
• Proficient in PC navigation and skills with Microsoft Office Suite of Products and applications.
• Demonstrated knowledge of and skill in the following:
• Mathematical, analytical and financial analysis
  

Working Conditions

Physical Demands

• Regularly required to stand; walk; sit; use hands to handle or feel; reach with hands and arms; and talk or hear.
• Occasionally required to climb or balance and stoop, kneel, or crouch.
• Regularly required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Any other physical demands required of the position.
  
  

Work Environment

• Primarily an office environment where noise levels are usually moderate.
• Not substantially subjected to adverse environmental conditions.
  
  

The applicable base salary range for this role is $35,600 to $66,200.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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