What are the responsibilities and job description for the Medical Front Desk Receptionist position at MY DR NOW?
Why MY DR NOW?
- $500 SIGN-ON BONUS
- Competitive starting rate of $16 (or more!) per hour, depending on experience and skills!
- $1/hr bonuses for simply working all your scheduled shifts!
- Patient scheduling bonuses - our best team members earn an extra $4-5 more PER HOUR on top of their hourly rate!
- Extended shifts for work-life balance, work only 3 or 4 days per week for full-time hours!
- FREE Medical Insurance option with United Health Care PPO
- Company matching 401k
- Rapid growth and promotion opportunities if desired!
Job Summary:
As a Front Desk Receptionist, you provide first line customer service to our patients. You greet patients upon arrival and ensure they are cared for as quickly as possible. A separate team answers all phone calls and verifies the insurance so you can focus on your connection with the patients in front of you. You are there to ensure patients feel heard, cared for, and that they are our top priority! You also want to take advantage of those scheduling bonuses so it's important to set follow-up appointments on their way out. The position requires a truly caring and energetic individual who can really be an advocate for MY DR NOW mission and values!
Qualifications for a Front Desk Receptionist:
- High school diploma or equivalent.
- 6 months of experience in a customer service or receptionist role.
- Microsoft Office, Email, and data entry.
- Possess strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Bilingual in English and Spanish preferred. Not required.
Who we are!
MY DR NOW is Arizona’s largest privately owned primary care group, offering a variety of services to patients of all ages, including primary care, immediate care, and more - on a schedule that works for our patients. We are open every day, including weekends and holidays, and have extended hours because providing quality healthcare services is our top priority.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
- Professional development assistance
- If successful in your role, we will train you to be a Medical Assistant! For free!
Schedule:
- Work only 3 or 4 shifts per week for full-time hours!
- 12 hour weekday shifts and 8 hour weekend shifts - rotating schedule with tons of compressed work-week flexibility!
Experience:
- Customer service: 1 year (Required)
Language:
- Spanish (Preferred)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) 2% match
- 401(k) matching
- Bereavement leave
- Dental insurance
- Employee assistance program
- Employee discount
- Employee mentoring program
- Family leave
- Flexible schedule
- Flexible spending account
- Free flu shots
- Free parking
- Health insurance
- Health savings account
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Professional development assistance
- Referral program
- Vision insurance
- Wellness program
Application Question(s):
- Please describe your approach to providing excellent customer service.
- What is your schedule availability for this role?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $4 - $5