Production Repairs Associate I

JOB PURPOSE 

The primary purpose of this position is to receive Return Authorizations (RAs), perform inspections, testing, and repairs as necessary while maintaining and logging all associated information in the appropriate systems. This role ensures adherence to quality standards and manages raw material inventory levels while performing repairs. Repairs can include sewing and gluing on a variety of Mustang SKUs. 

STRUCTURE 

The Entry-Level Sewing Machine Operator reports to the Production Supervisor or Manufacturing Manager and collaborates with Quality Control Inspectors and Production Planners. They may receive guidance from more experienced operators. 

RESPONSIBILITY 

• Maintaining paperwork and testing records. 

• Operating industrial sewing machines (Lock-Stitch, Chain-Stitch, and/or Cycle Shift) or other machinery (manual or programmable) to assemble garments according to the appropriate methods and techniques for each product. 

• Reverse engineering new products. 

• Ensuring proper operation of sewing machines by cleaning, changing needles, detecting bobbin-winding problems, and testing the machine. 

• Maintaining a clean and safe immediate workspace. Following all Safety Regulations and reporting all hazards, injuries, and accidents to the supervisor immediately. 

• Running handheld fabric shears for cutting patches or templates. 

• Receiving RAs, performing inspections, testing, and necessary repairs. 

• Logging all associated information in the appropriate systems. 

• Managing raw material inventory levels while performing repairs. 

• Conducting basic maintenance and troubleshooting of sewing machines to ensure optimal functionality. 

• Collaborating with team members to meet production targets and quality standards. 

• Assisting in training new sewing machine operators or apprentices as needed. 

MEASURES OF SUCCESS   

1. Accuracy and Efficiency: 

• Ensure timely and accurate processing of design and production tasks. 

• Maintain a high accuracy rate in design documentation and inventory management. 

• Successfully manage and complete assigned tasks with positive feedback. 

1. Quality Control: 

• Maintain high accuracy in design documentation and compliance checks. 

• Conduct regular audits to ensure compliance with standards. 

• Promptly resolve discrepancies and issues to minimize disruption. 

1. Organization and Maintenance: 

• Keep design documentation and inventory records up-to-date and organized. 

• Maintain a clean and organized working environment. 

1. Employee Engagement: 

• Foster a positive work environment through recognition and support of team members. 

• Conduct regular team meetings to communicate goals and updates. 

1. Team Collaboration: 

• Demonstrate effective communication and collaboration with team members. 

• Proactively address and resolve design-related issues. 

• Participate in cross-functional projects or initiatives, contributing to overall team goals. 

Orientation Period: 
During the initial six-month orientation period, the Entry-Level Sewing Machine Operator will: 

Month 1-2: Introduction and Basic Training 

• Week 1: Receive an overview of company policies, safety protocols, and procedures. 

• Week 2-4: Undergo hands-on training with experienced operators to learn the basic operations of sewing machines. 

• End of Month 1: Begin supervised sewing tasks on simpler projects to build confidence and basic skills. 

• Month 2: Continue practicing basic sewing operations under supervision, focusing on accuracy and efficiency. 

Month 3-4: Skill Development 

• Month 3: Start working on more complex sewing tasks, with increased focus on quality standards and meeting production targets. 

• Month 4: Participate in regular feedback sessions with supervisors to identify areas of improvement and receive guidance. 

Month 5-6: Independent Work and Assessment 

• Month 5: Begin working more independently, with supervisors providing less direct oversight but remaining available for assistance. 

• Month 6: Undergo an evaluation to assess proficiency in operating sewing machines, understanding of fabric types, and adherence to safety protocols. 

• End of Month 6: Receive feedback on overall performance and readiness for continued responsibilities or potential promotion to Intermediate Sewing Machine Operator. 

Promotion Readiness: 
To be considered for promotion to Intermediate Sewing Machine Operator, the Entry-Level Sewing Machine Operator should: 

Skill Development: 

• Demonstrate consistent proficiency in operating basic sewing machines and performing garment sewing operations efficiently. 

• Show capability in troubleshooting minor sewing machine issues and performing basic maintenance tasks. 

Knowledge Enhancement: 

• Develop a comprehensive understanding of different fabric types and their properties. 

• Acquire knowledge of more complex sewing techniques and procedures. 

Performance Metrics: 

• Consistently meet or exceed production targets while maintaining high-quality standards. 

• Receive positive feedback from supervisors and team members regarding performance and reliability. 

Team Collaboration: 

• Display effective communication skills and the ability to collaborate with team members and supervisors. 

• Assist in training new sewing machine operators or apprentices when needed. 

Safety and Cleanliness: 

• Adhere to safety protocols and contribute to maintaining a clean and organized work environment. 

Initiative and Attitude: 

• Exhibit a proactive approach to learning new skills and techniques. 

• Show a positive attitude towards work and a willingness to take on additional responsibilities. 

Orientation Period: 

• Successfully complete the six-month orientation period, demonstrating an understanding of company policies, procedures, and specific job responsibilities. 

REQUIREMENTS 

• Basic experience or training in sewing machine operation. 

• Basic knowledge of sewing and gluing processes necessary to repair various products. 

• Basic knowledge of inspection and testing of products before, during, and after repairs as required by the product. 

• Ability to adapt and work well in a continuously changing environment. 

• Good communication skills and command of English (verbal and written). 

• Ability to follow verbal and written directions. 

• Participate in and lead risk assessments. 

• Participate in and lead weekly toolbox training. 

• Good basic sewing skills with the ability to handle various fabrics and sewing operations. 

• Knowledge and ability to operate software such as Word, Excel, Outlook, and others. 

• Ability to handle multiple workloads. 

• Ability to read a variety of measuring devices. 

• Knowledge of products and construction methods. 

• Good interpersonal skills including the ability to work as part of a team.