Business Operations Manager - Sweetwater Campus Office

Position Overview

MusicMax Inc. is seeking a Business Operations Manager to support and lead our Sweetwater-focused team. As a manufacturer’s representative firm, we act as the bridge between our vendor partners and key retail accounts—driving growth through execution, alignment, and strong relationships.

This role is responsible for coordinating team activity, vendor programs, and internal operations—ensuring consistency, accountability, and follow-through across all initiatives. The ideal candidate thrives in a fast-paced environment and brings structure to complex, cross-functional workflows.

Key Responsibilities

Team Leadership & Coordination

• Support and align the Sweetwater team around priorities, schedules, and execution 
• Ensure clear ownership of tasks, timelines, and deliverables across the team 
• Maintain team calendars, internal communication, and event coordination 

Vendor Enablement

• Coordinate vendor programs including merchandising, marketing initiatives, and inventory alignment 
• Support planning and execution of vendor visits, trainings, and internal events 
• Ensure vendors are effectively represented and supported within key retail partner processes 

Operational Execution

• Manage planning and execution of internal initiatives, events, and office operations 
• Maintain organization of shared resources including gear, displays, and team assets 
• Ensure standard operating procedures are clearly defined, documented, and followed 

Inventory & Promotion Management

• Coordinate inventory visibility, reporting, and alignment between vendors and retail partners 
• Track promotions, pricing execution, and vendor-supported initiatives 
• Support processes related to product availability, allocation, and replenishment 

Performance Tracking & Reporting

• Monitor team and program performance through defined metrics and reporting tools 
• Maintain accurate data and visibility into key business activities 
• Ensure systems and tools are consistently updated and aligned across the team 

Qualifications

• 3–5 years of experience in business operations, sales operations, or account management 
• Strong organizational and project management skills with attention to detail 
• Experience coordinating cross-functional teams and external partners 
• Ability to manage multiple priorities while maintaining execution quality 
• Familiarity with inventory, promotions, and vendor coordination preferred 
• Experience in pro audio, MI, or AV industries is a plus 

What Success Looks Like

• Team operates with clear structure, accountability, and consistent execution 
• Vendor programs and initiatives are organized, planned, and effectively executed 
• Inventory, promotions, and operational workflows run smoothly without gaps 
• Reporting provides clear visibility into performance and opportunities 

Why MusicMax

MusicMax is a leading manufacturer’s representative firm specializing in pro audio, AV, and musical instruments. For over 25 years, we’ve helped brands grow by connecting them with the right partners, strengthening dealer relationships, and driving results through disciplined execution.

We combine industry expertise with a hands-on approach—supporting our vendors and retail partners with the insight, structure, and follow-through needed to succeed. At MusicMax, success is built through relationships, accountability, and a commitment to doing things the right way.