What are the responsibilities and job description for the SCIENCE FACILITATOR I position at Museum of Discovery and Science?
JOB DESCRIPTION
DIRECT ACCOUNTABILITY: Public Programs Manager
SUMMARY:
Public engagement with guests through exhibit interpretation, cart activities, and
science demonstrations throughout the museum. Will interpret exhibits, assist with
camps, school and group programs, exhibit tours, special events, and other museum
related activities. May work in the museum or at community events.
QUALIFICATIONS:
Must be pursuing high school diploma or GED. Customer service and experience
working with youth preferred. Excellent communication skills and ability to speak before
large audiences. Attention to safety techniques and effectively able to control crowds.
The ability to work under pressure and in constantly changing conditions. Ability to
stand for long periods of time. Must be available to work holidays, weekends, and
evenings and able to lift 25 lbs.
DUTIES AND RESPONSIBILITIES:
1. Provide excellent customer service to all museum visitors.
2. Staff and interpret exhibits, assist public and youth programs including camps,
overnights, and events.
3. Interact with Museum guests daily by demonstrating the concepts behind the
Museums exhibits.
4. Greet school and recreation groups throughout the year.
5. Prepare, setup, can breakdown of all educational programming.
6. Activate Educator Previews, Donor Walk-throughs, and other education showcases.
7. Engaging children, teens, and adults in exhibit spaces and activations at all times.
8. Dealing with guests, children, volunteers, interns, and other staff members in a
positive, enthusiastic, and responsible manner.
9. Undergo training and professional development assigned by Public Programs
Manager.
10. Learn how to handle animals by taking and passing levels I & II of animal handling.
11. Perform other duties as needed if qualified.
COMPETENCIES:
1. Written and Verbal Communication Skills.
2. Time Management.
3. Collaboration Skills.
4. Personal Effectiveness/Credibility.
5. Flexibility.
6. Technical Capacity.
7. Stress Management/Composure.
SUPERVISORY RESPONSIBILITY:
There is no supervisory responsibilities for this role.
WORK ENVIRONMENT:
This job operates in a professional, fast-paced, frontline, customer-facing environment.
PHYSICAL DEMANDS:
This job operates in a non-formal educational museum setting. Must be able to perform
the following physical behaviors repetitively throughout a shift: standing, walking,
handling, reaching horizontally, grasping firmly, reaching above the shoulder, reaching
below the waist, pushing buttons, bending, twisting, stooping, squatting, crouching,
kneeling, and pushing.
temperatures. Will need to work with modern technology including walkie talkie radio,
computer, microphones, and tablets. Must be able to lift 25 lbs and stand for long
periods of time.
This is a part-time, non-exempt
work are Monday through Saturday, 9:30 a.m. to 5 p.m. and Sunday 11:30 a.m. to 5:00
p.m. May be required to work some evenings and/or weekends.
TRAVEL:
May be asked to assist at community events.
REQUIRED EDUCATION AND EXPERIENCE:
Pursuing high school diploma or GED.