What are the responsibilities and job description for the Medical Receptionist - Call Center position at Multispecialty Physician Practice?
Medical Receptionist - Call Center
Fairfax, VA
Pay From: $20 Per hour
MUST:
The Medical Call Center candidate must have the following:
2 years of experience working in a high volume multi provider private medical office
Experience working in a call center or high volume phones
Scheduling appointments and procedures
Calling patients to reconfirm appointments
Maintaining and managing providers schedules
Checking voicemails, taking detailed messages to relay to staff and returning calls
Taking and relaying detailed phone messages
Processing payments
Strong customer service skills as well as excellent communication skills
Strong experience scheduling appointments and procedures
Experience entering and updating patient information in EMR
DUTIES:
Duties of the Medical Call Center candidate include but are not limited to the following:
Answer phones
Take detailed messages for doctors
Check voicemails, take detailed messages for clinical staff and call patients back
Schedule patient appointments and procedures
Enter patient information into EMR
Providing customer service support
Salary : $20