What are the responsibilities and job description for the Field Service Manager - Power Generators position at Multiquip Inc.?
ield Service Manager – Power Generation
📍 Location: North America (Travel up to 80%)
Company: Multiquip – A trusted leader in construction and power solutions
About Us
Multiquip is a leading manufacturer and service provider for equipment professionals across diverse industries. From construction sites and highway projects to entertainment events and emergency response teams, our products keep critical operations running. We pride ourselves on a collaborative work environment that fosters growth and innovation.
About the Role
We’re looking for a Field Service Manager to oversee Multiquip’s field service programs across North America. In this role, you’ll be the go-to expert for service support, technical training, warranty reviews, and hands-on repairs. You’ll work on complex mechanical, electrical, hydraulic, and diesel systems—often at customer sites—while ensuring timely, high-quality service.
Key Responsibilities
- Manage day-to-day service operations in your territory
- Perform repairs and maintenance on generators and related systems
- Provide technical training and guidance to customers and internal teams
- Review warranty claims and authorize repairs
- Build and maintain strong relationships with Authorized Service Centers
- Report service activities and product issues using CRM tools
What We’re Looking For
✔ 5 years of experience as a power generation technician (Tier 4 engines required)
✔ Strong troubleshooting skills in electrical, hydraulic, and mechanical systems
✔ Excellent communication and customer service skills
✔ Ability to travel extensively (US & International)
✔ Proficiency with diagnostic software and Microsoft Office
Physical Requirements
This role involves both technical expertise and hands-on work. You’ll regularly need to communicate clearly, stand, walk, climb, and sit during service tasks. Occasionally, you’ll use your hands for handling tools, reach with arms, stoop, kneel, or crouch. Lifting or moving up to 50 lbs may be required. Visual abilities include close and distance vision, color recognition, depth perception, and focus adjustment.
Reasonable accommodations will be made for individuals with disabilities.
Compensation & Benefits
- Base Salary: $90,000 – $110,000 Annual Bonus
- Company Vehicle provided
- Company Credit Card for business expenses
- Benefits start the 1st of the month after 30 days
- Medical, Vision & Dental (including orthodontic coverage)
- Company-paid Life, AD&D, Short- & Long-Term Disability
- Generous PTO – accrue up to 4 weeks per year
- 11 Paid Holidays
- 401(k) and additional financial benefits
- Tuition Reimbursement up to $5,250 annually
- Legal & Supplemental Plans (MetLife Hyatt Legal, AFLAC)
- Employee Assistance Program
If you’re a self-motivated technician with a passion for customer service and technical excellence, we’d love to hear from you.
- 👉 Apply today and power up your career with Multiquip!
Employment is subject to pre-employment physical, drug-screening and background investigation. E-Verify (www.dhs.gov/E-Verify) is used to verify a candidates’ legal right to work in the U.S.
Multiquip Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will received consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other protected class.
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Salary : $90,000 - $110,000