What are the responsibilities and job description for the Driver/Warehouse Associate position at mSupply?
mSupply is North America’s leading distributor of OEM repair parts and equipment, serving professionals in the appliance, HVAC, plumbing, commercial kitchen and pool/spa industries. Headquartered in St. Louis, MO, mSupply is a multi-billion-dollar enterprise offering an extensive product range, industry expertise and seamless service. With more than 2,000 associates across the U.S. and Canada, mSupply’s family of brands delivers with speed, reliability and precision through its branches, distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information, visit mSupply.com.
About O’Connor Company
O’Connor Company is an industry leader in wholesale HVAC equipment, parts and tools. As a distributor of HVAC services in the Midwest, they provide a range of quality product lines, including Trane, American Standard and Mitusbishi Electric. The company is proud to serve the commercial and residential markets in Kansas, Oklahoma, Missouri, Nebraska and Iowa. For more information, visit oconnorhvac.com.
Ever dream of doing work that makes a difference? Want to join a growing company? Here it is! We seek the talent of a dynamic Warehouse Associate who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.
Job Summary
The Driver/Warehouse Associate is responsible for delivering merchandise to customers, vendors, and other locations, while also supporting warehouse operations including shipping, receiving, stocking, picking, and inventory handling. This role ensures safe use of company vehicles and equipment, delivers exceptional customer service, and adheres to all safety protocols and operational procedures.
Job Duties & Responsibilities
About O’Connor Company
O’Connor Company is an industry leader in wholesale HVAC equipment, parts and tools. As a distributor of HVAC services in the Midwest, they provide a range of quality product lines, including Trane, American Standard and Mitusbishi Electric. The company is proud to serve the commercial and residential markets in Kansas, Oklahoma, Missouri, Nebraska and Iowa. For more information, visit oconnorhvac.com.
Ever dream of doing work that makes a difference? Want to join a growing company? Here it is! We seek the talent of a dynamic Warehouse Associate who seeks to bring their A game to a collaborative team of talented professionals. You are not afraid to make impact where your opinion matters in a company that has a masterful, mature history that operates as best-in-class.
Job Summary
The Driver/Warehouse Associate is responsible for delivering merchandise to customers, vendors, and other locations, while also supporting warehouse operations including shipping, receiving, stocking, picking, and inventory handling. This role ensures safe use of company vehicles and equipment, delivers exceptional customer service, and adheres to all safety protocols and operational procedures.
Job Duties & Responsibilities
- Provides exceptional service through timely, professional communication and effective issue resolution
- Handles inquiries via phone, email, and fax courteously and efficiently
- Builds collaborative relationships with customers, vendors, and internal teams to support problem-solving
- Safely delivers merchandise to customers, vendors, and branch locations, verifying product accuracy and securing loads
- Maintains valid driver’s license and DOT certification, reporting any expirations or incidents promptly
- Performs daily vehicle inspections, ensures maintenance and cleanliness, and follows all delivery procedures
- Utilizes GPS and mobile devices effectively and maintains regular communication with supervisors
- Supports receiving, shipping, stocking, and order fulfillment activities
- Sorts and stores inventory by size, type, or code, ensuring accurate labeling and documentation
- Maintains a clean, organized, and safe work environment
- Operates warehouse equipment safely and processes shipping documents, including bills of lading, with accuracy
- Follows procedures for labeling, verifying, and reporting inventory discrepancies
- Assists with physical counts and promptly reports product damage
- Maintains inventory accuracy and proper product placement within the warehouse
- Follows all company safety policies, including job site protocols and equipment checks
- Uses appropriate PPE and addresses unsafe conditions promptly
- Secures loads for transport and handles hazardous materials in accordance with safety guidelines
- Safety-sensitive position requiring consistent alertness and adherence to safe work practices
- Maintains proficiency in company systems for data entry, communication, and routine administrative tasks
- Performs other duties as assigned, with flexibility to adapt to evolving business needs and responsibilities
Qualifications
- High school diploma or GED equivalent
- 2 years of experience in driving, warehousing, or related functions
- Valid state driver’s license, minimum 1-year DOT certification, and insurable driving record
- Strong aptitude for math and numerical analysis
- Proficient with office technology, including computers, scanners, phone systems, and virtual platforms
Physical Demands & Work Environment
- This full-time position may require 40 hours per week and involves regular physical activity, including:
- Frequent lifting of 25–50 lbs., with occasional lifting up to 100 lbs. and pushing/pulling up to 300 lbs.
- Operation of forklifts and material handling equipment for extended periods (up to 6 hours daily)
- Routine bending, climbing, squatting, kneeling, reaching, and use of hands, arms, and feet for equipment operation
- Periods of sitting, standing, walking, and twisting throughout the shift
- Visual demands include close, distance, color, and peripheral vision, along with depth perception and focus adjustment
What We Offer:
- We prioritize your well-being from day one with a comprehensive benefits package that includes:
- Medical, dental, vision, and prescription coverage effective immediately
- 401(k) plan with company contributions
- Life insurance and short- and long-term disability coverage
- HSA/FSA options and an Employee Assistance Program (EAP)
- Paid time off, including vacation, holidays, and personal days
- Weekly pay, employee discounts, and more
Equal Employment Opportunity & Pre-Employment Requirements
We are an equal opportunity employer and make employment decisions without regard to sex, age, race, religion, national origin, citizenship status, sexual orientation, gender identity, disability, or military service history. To request reasonable accommodation, contact careers@msupply.com
All candidates who receive a written offer of employment must successfully complete a background check and drug screening in accordance with our company policy. For roles involving driving a company vehicle, a Motor Vehicle Record (MVR) check will also be conducted to determine insurability. This employer participates in E-Verify and will use Form I-9 information to confirm employment authorization with the federal government.
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