Sales Operations Administrator

Sales Operations Administrator

Work Location: Mandeville, LA
Pay Range: $30.00 - $34.00 per hour (based on experience)

Work Schedule: Monday - Friday, standard office hours
Full-Time | Onsite

Make an Impact Behind the Scenes of Sales Success

We are looking for a proactive, detail-oriented Sales Operations Administrator to join our team in Kent, WA. In this pivotal role, you’ll support the entire sales process—from estimate follow-ups to order administration—ensuring smooth customer experiences and effective internal coordination.

This is an ideal opportunity for someone who enjoys managing details, streamlining processes, and being a dependable communication bridge between departments and customers. If you thrive in a fast-paced, team-oriented environment and are passionate about customer support and operational excellence, we want to hear from you.

What You’ll Do

Sales Support & Follow-Up

• Serve as the main contact for estimate follow-ups, helping customers move from quote to purchase.
• Monitor the estimate tracker and keep the parts manager, director, inside and MRO sales teams informed throughout the sales process.
• Support quick resolution of estimate issues, order updates, and documentation needs.
• Contact customers proactively after estimates are sent to confirm receipt and interest.

Sales Data & Reporting

• Track all customer interactions and estimate stages in the CRM and ERP systems.
• Generate daily, weekly, and monthly sales reports to identify performance trends.
• Ensure data consistency across quotes, orders, and customer records.
• Highlight upselling and cross-selling opportunities based on buying patterns.

Order Processing & Documentation

• Verify and process incoming sales orders.
• Coordinate delivery and service timelines with logistics and operations teams.
• Prepare necessary documents such as invoices, purchase orders, and shipping confirmations.

Process Improvement

• Identify inefficiencies and suggest improvements in sales workflows.
• Help develop and maintain standard operating procedures for greater consistency.

Cross-Functional Collaboration

• Work closely with Sales, Operations, Finance, and Customer Service to ensure aligned communication.
• Facilitate a smooth transition from sales to fulfillment and service delivery.

What You Bring

Skills & Qualifications

• Excellent organizational and multitasking skills with strong attention to detail.
• Sales-driven mindset with a customer-first attitude.
• High emotional intelligence and effective interpersonal communication.
• CRM and ERP system proficiency.
• Ability to work independently and collaboratively in a fast-paced environment.
• Prior experience in sales support, customer service, or operations.

Education & Experience

• High school diploma required; Associate or Bachelor’s degree in Business or related field preferred.
• 2–4 years of experience in sales operations, sales administration, or customer service.

Why Join Us?

We offer a comprehensive and competitive benefits package, including:

• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan with Company Match
• Paid Time Off (PTO) and Holidays
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Life and Disability Insurance
• Employee Assistance Program (EAP)
• Professional Development Support

Apply today and play a vital role in supporting our sales success!

Equal Opportunity Employer MSHS PPG is an Equal Opportunity Employer. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Drug-Free Workplace MSHS PPG is a Drug-Free Workplace. All offers of employment are contingent on successful completion of a drug and alcohol screening, which may include testing for marijuana in compliance with applicable federal regulations and relevant state labor laws. We understand that marijuana laws vary by state, and our testing policies are designed to ensure compliance with both federal and state requirements where applicable.