What are the responsibilities and job description for the Certified Medical Assistant position at MSH?
Wellness Medical Assistant
We are seeking a polished, detail-oriented Wellness Medical Assistant to support a high-touch, concierge-style medical and wellness environment. This role is ideal for someone who thrives in client-facing settings, values exceptional service, and is passionate about health, wellness, and longevity-focused care.
You will serve as a key point of contact for clients, helping ensure every interaction is seamless, personalized, and handled with professionalism and discretion.
What You’ll Do
Client Experience & Support
- Serve as the primary point of contact, delivering a warm, professional, and welcoming experience
- Greet clients and set the tone for each visit
- Anticipate client needs and proactively provide support
- Build strong relationships that make clients feel valued and cared for
- Ensure all touchpoints—from scheduling to follow-ups—are seamless and well organized
Coordination & Operations
- Act as a liaison between clients, medical providers, and wellness specialists
- Guide clients through personalized wellness and longevity programs
- Schedule and manage appointments with accuracy and efficiency
- Handle in-person, phone, and email communications with professionalism and attention to detail
- Maintain accurate client records, schedules, and documentation
Professional Standards
- Maintain a polished, client-facing presence at all times
- Handle sensitive health information with discretion and confidentiality
- Stay knowledgeable about wellness services, longevity-focused care, and emerging health innovations
- Utilize Microsoft Office (Excel, Outlook, Teams), EMR systems, and Zoom for communication and scheduling
Training & Clinical Exposure
- Receive training on advanced diagnostics and recovery services
- Support body composition scanning and Resting Metabolic Rate (RMR) testing
- Assist with genetic testing workflows
- Gain exposure to Hyperbaric Oxygen Therapy (HBOT) operations and safety protocols
- Build experience in longevity-focused diagnostics within a concierge medical setting
What We’re Looking For
Required
- Certified Medical Assistant
- Phlebotomy certification with blood draw experience
- Strong organizational and scheduling skills
- Proficiency with EMR systems and scheduling software
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced, client-facing environment
- Passion for health, wellness, and delivering exceptional client care
Preferred
- Experience in concierge medicine, private healthcare, functional or integrative medicine
- Background in medical office coordination, patient services, or clinical administration
- Experience in high-touch client or patient experience roles
- CPR/BLS certification
Why This Role
- Client-facing, high-impact position in a premium wellness environment
- Exposure to cutting-edge diagnostics and longevity-focused care
- Opportunity to grow within a concierge medical setting
- Collaborative, service-driven culture
Salary : $20 - $22