Mailroom Clerk

Position: Mailroom Clerk

Department: Servicing – Loan Administration

Location: 7450 Campus Drive, Suite 200, Colorado Springs, CO 80920

Onsite: Yes

Remote: No

Exempt: No

Non-exempt: Yes

Why Team Members Choose Mortgage Solutions Financial

At Mortgage Solutions Financial people come first. We believe every client deserves to be treated with integrity, dignity, and respect, and that same philosophy extends to our employees.

We are committed to creating a supportive, team-oriented environment where employees feel valued and empowered to contribute to the success of the organization. As a national mortgage lender headquartered in Colorado Springs, we take pride in serving our communities while building a workplace grounded in collaboration, accountability, and purpose.

Role Overview

The Mailroom Clerk plays an important role in supporting daily business operations by managing incoming and outgoing mail, packages, and interoffice correspondence. This position helps ensure timely and accurate mail distribution across departments while maintaining organized mailroom operations and supply tracking.

This role is ideal for someone who is organized, dependable, detail-oriented, and enjoys working in a fast-paced office environment.

Essential Functions

• Sign for incoming registered and certified mail
• Sort and distribute mail by department, location, or category
• Stamp and record dates of receipt and sender information
• Maintain records of incoming packages, including weight, return address, and package details
• Prepare outgoing mail and correspondence, including applying postage and verifying addresses
• Correct and reforward misdirected mail
• Coordinate express or special deliveries when needed
• Distribute mail and packages to employees and departments throughout the office
• Monitor and maintain mailroom supply inventory, including stamps, envelopes, and labels
• Support general mailroom operations and assist with additional tasks as assigned
• Maintain regular, reliable, and predictable onsite attendance

Knowledge, Skills, and Abilities

• Intermediate computer and technology skills
• Strong organization skills and attention to detail
• Effective verbal and written communication skills
• Ability to work independently and stay self-motivated
• Ability to prioritize tasks and work efficiently in a fast-paced environment
• Strong reliability and dependability

Experience and Education

• 0–2 years of prior experience in a mailroom, office support, or administrative role preferred
• Experience with postage meters or mail sorting equipment is a plus
• High school diploma or equivalent required

Benefits

Eligible employees may participate in MSF’s comprehensive benefits program, including:

• Medical, dental, and vision insurance
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Life and AD&D insurance
• Short-term and long-term disability coverage
• Supplemental insurance options
• Company retirement plan
• Paid time off (PTO)

Equal Opportunity Employer

Mortgage Solutions Financial is an equal opportunity employer committed to creating an inclusive workplace for all employees and applicants. Reasonable accommodations may be provided to qualified individuals as needed throughout the application and employment process.

Salary : $18 - $20