What are the responsibilities and job description for the Production Quality Engineer position at MS Companies?
Responsible for ensuring production quality within the assigned mass production unit/area by leading quality system improvements, resolving customer concerns, and driving continuous improvement in alignment with company and customer standards.
Responsibilities
- Collaborate with Production, Design, and Mass Production Engineers to improve quality systems and resolve customer complaints
- Conduct daily quality audits (Gemba walks) and ensure standards compliance
- Lead investigations for customer and internal quality issues; develop and implement countermeasures using root cause analysis methods (5Y, Fishbone, Mind Mapping, etc.)
- Manage and improve quality documentation (PFMEA, Control Plans, PQS, PPAP, etc.)
- Supervise and train quality technicians and auditors, including performance reviews, career development, and disciplinary actions as needed
- Support and lead PFMEA and Bully Testing processes, including training staff and implementing lessons learned
- Analyze production data to identify trends, ensure containment, and control sorting costs
- Lead Kaizen improvements, develop capital requests, and optimize processes to reduce risk, improve OEE, and deliver ROI
- Provide training to peers and cross-functional teams on quality systems and best practices
- Enhance customer/internal document management and champion system-wide improvements
- Support customer audits and drive resolution of customer quality issues
Qualifications
- Bachelor’s Degree in an Engineering field or equivalent experience
Required Skills
- 3–5 years of quality engineering experience, with strong background in injection molding (required)
- Proven leadership ability with experience supervising or training quality staff
- Strong communication skills (verbal and written English) and ability to collaborate across teams
- Skilled in blueprint reading, root cause analysis, and continuous improvement tools
- Proficiency with Microsoft Office (Word, Excel, Access, etc.)
- Strong interpersonal skills and ability to influence cross-functional teams
