What are the responsibilities and job description for the National Account Manager position at MRA-The Management Association?
National Account Manager - Foodservice & Non-foodservice Packaging
Antioch, IL
Who We Are
With over 53 years of history, Fischer Paper Products is a family-owned manufacturer and supplier of high-quality, food-safe paper packaging solutions serving nationally recognized customers within the foodservice industry. Backed by three generations of expertise, we are committed to operational excellence, long-term partnerships, and responsible growth.
As a people-first organization, Fischer Paper Products currently employs approximately 140 team members and has a strategic plan to grow to 200 employees over the next three to five years. Our purpose is to be a trusted employer and supplier of choice by doing what is right for our employees, customers, and the communities we serve.
Position OverviewFischer Paper Products is seeking an experienced National Account Manager - Foodservice and Non-Foodservice Packaging - East Coast to lead the strategic management and growth of key national customer accounts. This role is responsible for driving sustainable revenue growth, strengthening customer relationships, and executing account strategies that align customer objectives with company goals across multiple regions.
The ideal candidate is a disciplined sales professional with a demonstrated ability to manage complex accounts, negotiate effectively, and deliver consistent, profitable results.
Key Responsibilities- Manage and expand a portfolio of national accounts to achieve revenue, margin, and volume objectives
- Develop and execute comprehensive account strategies that support long-term partnerships and business growth
- Identify and pursue opportunities for account expansion, including upselling, cross-selling, and new business development
- Lead contract negotiations, pricing strategies, and renewals in alignment with company guidelines
- Serve as the primary commercial liaison for national customers, ensuring high levels of satisfaction and retention
- Collaborate cross-functionally with operations, marketing, finance, and customer service teams to deliver integrated customer solutions
- Maintain accurate sales forecasts and manage pipeline activity using CRM systems
- Analyze market trends, customer data, and competitive activity to inform sales strategy
- Conduct formal business reviews and present performance insights to customers
- Travel as required to support customer engagement and account development initiatives
- Bachelor’s degree in Business, Marketing, or a related field, or equivalent professional experience
- Minimum of five years of experience in national account management, strategic sales, or B2B sales
- Proven success managing large, complex accounts and closing high-value agreements
- Strong negotiation, presentation, and relationship management capabilities
- Demonstrated ability to work independently while managing multiple priorities
- Proficiency in CRM platforms (SalesForce) and Microsoft Office applications
- Opportunities for career advancement in both the near and long term
- A collaborative, professional, business-casual work environment
- A comprehensive benefits package, including:
- Medical, dental, and vision insurance
- Company-sponsored Medical Reimbursement Program
- 401(k) plan with employer matching
- Additional life and well-being benefits
- PTO & Personal Days and more.
MRA is an Equal Opportunity/Affirmative Action Employer