What are the responsibilities and job description for the Customer Support Representative position at MRA-The Management Association?
Customer Support Representative (Manufacturing)
Location: Milwaukee, WI
Schedule: Monday through Friday, Hybrid Work Model
Are you a natural problem solver with a passion for helping others? Do you thrive in a fast-paced environment and enjoy finding ways to continuously improve processes? If you have at least 3 years of experience in a manufacturing setting and love working with people, we want to hear from you.
What We Offer:
A competitive salary
Rich benefits package including medical, dental, vision, and 401(k)
Hybrid work schedule after training
Opportunities for growth and professional development
What You'll Do:
- Serve as the primary point of contact for customer inquiries
- Troubleshoot and resolve customer issues with confidence and professionalism
- Collaborate with internal teams to improve customer satisfaction
- Manage orders, documentation, and follow-up processes
What We're Looking For:
- 3 years of experience in customer support within manufacturing
- Strong problem-solving skills and a continuous improvement mindset
- Excellent communication and organizational skills
- Ability to work both independently and as part of a team
- Opportunities for growth and professional development
If you're ready to bring your customer support passion to a thriving Milwaukee manufacturing company, apply today and help us continue to deliver excellence.
MRA is an Equal Opportunity/Affirmative Action Employer