What are the responsibilities and job description for the Software Specialist position at MP Engineers Architects?
Job Summary
We are seeking a skilled and detail-oriented Software Specialist with Web Support experience to support, maintain, and enhance web-based applications and software systems. The ideal candidate will be responsible for troubleshooting application issues, supporting end users, collaborating with development teams, and ensuring optimal performance, security, and availability of web platforms.
Key Responsibilities
- Provide technical support for web-based applications, websites, and internal software systems.
- Troubleshoot and resolve issues related to application functionality, performance, and user access.
- Monitor web applications and services to ensure uptime, reliability, and security.
- Collaborate with software developers, QA, and IT teams to identify and fix bugs or system issues.
- Assist with software deployments, updates, and patches in staging and production environments.
- Respond to support tickets and service requests within defined SLAs.
- Perform root cause analysis and document technical solutions and procedures.
- Support integrations with third-party tools, APIs, and databases.
- Maintain system documentation, user guides, and support knowledge bases.
- Ensure compliance with company policies, data protection, and security standards.
The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.
Responsibilities
- Develop quality software and web applications
- Analyze and maintain existing software applications
- Design highly scalable, testable code
- Discover and fix programming bugs
Qualifications
- Bachelor's degree or equivalent experience in Computer Science or related field
- Previous Construction Industry Experience
- Development experience with programming languages
- SQL database or relational database skills
Salary : $35 - $65