What are the responsibilities and job description for the Account Resolution Specialist position at Moxie Pest Control?
Passionate about helping people? Looking for a dynamic role where you can make an impact? This is your chance to be part of a fast-growing, customer-focused team at Moxie Pest Control!
Why You'll Love This Role
As an Account Executive, you’ll be the go-to person for assisting customers, resolving issues, and making their experience with Moxie top-notch. If you’re a problem-solver, a great communicator, and love working in a team environment, this role is for you!
We’re looking for go-getters who are ready to roll up their sleeves, learn new skills, and help make a difference—both for our customers and within our company.
What You’ll Do
We’re not just a pest control company—we’re a team that believes in doing the right thing, being kind, and constantly improving. At Moxie, you’ll be part of a supportive, high-energy culture with tons of room to grow!
Here’s What We Offer
If you’re looking for a fun, rewarding career where you can make an impact, grow professionally, and be part of an amazing team, we want to hear from you!
Apply today and bring your passion for customer care to Moxie!
Why You'll Love This Role
As an Account Executive, you’ll be the go-to person for assisting customers, resolving issues, and making their experience with Moxie top-notch. If you’re a problem-solver, a great communicator, and love working in a team environment, this role is for you!
We’re looking for go-getters who are ready to roll up their sleeves, learn new skills, and help make a difference—both for our customers and within our company.
What You’ll Do
- Be on the front lines, answering calls and helping customers with their account status
- Manage and resolve customer concerns efficiently and professionally
- Work with multiple departments to provide seamless customer support
- Respond to customer inquiries via SMS, email, and voicemail
- Support your teammates to create an exceptional customer experience
- Handle accounts pending closure and ensure positive resolutions
- Contribute to an awesome, customer-focused company culture
- Customer-first mindset - You care about creating positive experiences
- Strong communication skills - You can talk to anyone, anytime
- Problem-solver - You find solutions and take action
- Team player - You love working with others and lifting up the team
- Tech-savvy - You can quickly learn new software (Google Suite & PestRoutes CRM)
- Experience in customer service? Awesome! (Call center, hospitality, service industry, or automotive experience preferred but not required)
- Sales & retention experience? Even better! If you’ve worked in a role where you’ve helped retain customers or closed deals, we’d love to see what you bring to the table!
We’re not just a pest control company—we’re a team that believes in doing the right thing, being kind, and constantly improving. At Moxie, you’ll be part of a supportive, high-energy culture with tons of room to grow!
Here’s What We Offer
- Competitive pay - Base salary PLUS commission opportunities!
- Award-winning workplace - Named a Top Place to Work since 2021
- Comprehensive benefits - Medical, dental, vision, and more
- 401(k) & Roth IRA - Because your future matters
- Paid Time Off - Work-life balance is important to us!
- Monthly company events & recognition programs
- Service projects - Be part of something bigger than just a job
If you’re looking for a fun, rewarding career where you can make an impact, grow professionally, and be part of an amazing team, we want to hear from you!
Apply today and bring your passion for customer care to Moxie!