Training & Development Manager

Summary
The Training & Development Manager is responsible for designing, implementing, and sustaining the company’s training and development programs. This role ensures all employees receive effective onboarding, technical, safety, and leadership training aligned with business objectives — while also overseeing customer training programs and the documentation and audit functions that support quality and compliance. 

Key Responsibilities 

• Develop and maintain a company-wide training strategy, policies, and procedures.
• Partner with Production, Quality, Safety, and HR leaders to assess training needs and close skill gaps.
• Administer and optimize the Learning Management System (LMS), ensuring accurate and compliant training records.
• Oversee technical training programs and certify trainers in each production area.
• Plan and coordinate compliance(internal and external)and safety training (e.g., OSHA, EPA) to ensure regulatory adherence.
• Design and deliver leadership and professional development programs for supervisors and high-potential employees.
• Track, analyze, and report training metrics (time-to-competency, quality impact, productivity, compliance completion).

Customer & External Training 

• Oversee the team responsible for training outside customers, including transmission installers.
• Ensure training content for customers is accurate, technically sound, and aligned with product performance and safety expectations.
• Evaluate the impact of customer training programs and continuously improve content and delivery methods.

Documentation & Audit Oversight 

• Lead the documentation team to ensure work instructions, SOPs, and training materials are current, clear, and controlled.
• Oversee the audit team to ensure internal audits are planned, executed, and documented effectively.
• Partner with Quality and Operations to address findings and drive corrective actions and continuous improvement.

Qualifications 

• Bachelor’s degree in Human Resources, Education, Industrial Management, or related field — or equivalent experience.
• 5 years of experience in training and development, preferably in manufacturing or automotive.
• Strong knowledge of OSHA and safety compliance requirements.
• Excellent communication, facilitation, and project management skills.
• Experience managing LMS platforms and reporting training metrics.
• Experience leading cross-functional teams or programs is preferred.