Retail Supervisor

POSITION:  Retail Supervisor

DEPARTMENT:  Retail

REPORTS TO: Retail Manager

Summary

The Lee Canyon Retail Lead is to assist our valued guests in finding the best gear that suits their specific needs, while delivering expectation-exceeding customer service throughout the process. To be successful as a Retail Lead you should have an outgoing personality, willingness to learn new things, and enjoy interacting with customers. Ultimately, an exceptional Retail Lead should be able to provide customers with seamless, positive shopping experiences.

Responsibilities

The Retail Lead’s responsibilities will include all the responsibilities of a Retail Sales Associate I and the following: 

• Will act as Leader on Duty when the Retail Manager is not present.
• Ability to handle escalated customers.
• Inventory, receiving new orders and inputting into POS.  
• Receiving new orders and inputting into software.
• When the Retail Manager is not present, responsible for unlocking and locking the store.

Working Environment/ Physical Activities:

• Able to stand for long periods of time.
• Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop
• Ability to push, pull and lift more than 25 pounds.
• Cleaning/maintaining store and department areas such as windows, picking up trash, shoveling snow, etc.

NOTE: This job description is designed to indicate the general nature and level of work. It is not intended to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. This job description may include new responsibilities and tasks, or existing ones may be changed, as management deems necessary or without notice.