Solutions Analyst

Solution Analyst

Department: Business Architectur

eReports to: Director, Business Architectur

ePartners with: Research & Development, Product Management, Operation

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REQUIRED: HEALTHCARE INDUSTRY EXPERIEN

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Position Summ

aryThe Solution Analyst operates within Business Architecture organization, acting as the link between business strategy and technical execution. Working closely with R&D, Product Management, and operational stakeholders, this role converts strategic priorities into clearly defined solution requirements, data-driven process designs, and product decisions that support the mission of reshaping healthcare economi

cs.Reporting to the Director of Business Architecture, the Solution Analyst is expected to approach every engagement with rigor and curiosity — questioning assumptions, uncovering dependencies, and confirming that delivered solutions solve the actual problem at ha

nd.
Key Responsibili

tiesBusiness Anal

• ysisGather, document, and validate business requirements from stakeholders across product, operations, clinical, analytics, and technology t
• eamsConvert business needs into clear functional specifications, user stories, and acceptance criteria for R&D to execute without ambig
• uityMaintain requirements traceability from concept through implementation, testing, and post-deployment valida
• tionLead requirements review and sign-off sessions to align business sponsors with delivery t
• eamsDefine non-functional requirements — performance, security, compliance, and interoperability — relevant to healthcare pa
• yersAct as the primary liaison between business stakeholders and R&D/data science teams, confirming delivered solutions meet business intent through UAT and structured feed

backProcess Anal

• ysisAssess current-state business processes, capturing workflows, handoffs, systems, and data f
• lowsMap end-to-end processes using BPMN or swim lane diagrams, and maintain a shared library of process artif
• actsIdentify inefficiencies, redundancies, and automation opportunities, quantifying impact where poss
• ibleDesign future-state processes aligned with business architecture standards and enterprise data mo
• delsDocument process impacts, training needs, and operational handoffs ahead of release to support change readi

nessProduct Manage

• mentPartner with Product Management to inform roadmaps using market signals, client feedback, and competitive anal
• ysisPrioritize features and backlog items based on business value, effort, risk, and strategic
• fitAuthor product intent documents, lean business cases, and requirement specs — including product briefs, feature specs, release notes, and enablement mater
• ialsSupport release planning, launch readiness reviews, and post-release performance tracking against success met
• ricsRepresent the client's perspective throughout the product lifecycle, ensuring solutions address real payer, provider, or operational n
• eedsParticipate in agile ceremonies (sprint planning, backlog refinement, reviews) and support proof-of-concept/prototype evaluat
• ionsProvide business context for R&D estimation, feasibility, and technical trade-off discussions, translating findings for leader
• shipPartner with the Tech Lead to produce the MD

file
Required Qualifica

• tionsBachelor's degree in Business Administration, Healthcare Administration, Information Systems, Industrial Engineering, or related
• fieldDemonstrated experience using AI responsibly to drive productivity and effic
• iency3 years of experience in business analysis, solution analysis, systems analysis, or product manag
• ementProven ability to gather requirements from diverse stakeholders and translate them into engineering-ready arti
• factsProficiency with process modeling tools (Visio, Lucidchart, or similar) and BPMN or equivalent not
• ationExperience in agile/scrum environments, including backlog tools like Jira, Azure DevOps, or
• RallyStrong written and verbal communication, comfortable moving between executive summaries and technical
• specsAnalytical mindset with the ability to structure ambiguous problems and validate hypotheses with

data
Preferred Qualific

• ationsFamiliarity with healthcare data standards (HL7, FHIR, EDI 837/835) and code sets (ICD-10, CPT,
• HCPCS)Certifications such as CBAP, PMI-PBA, CSPO, SAFe POPM, or Six Sigma Gree
• n BeltWorking SQL knowledge for independent data vali
• dationExposure to enterprise/business architecture frameworks (TOGAF, B
• IZBOK)Experience contributing to SaaS or platform product development at