Lead Technical Writer

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Technical Writing Lead in Minneapolis, MN (Hybrid).

Work with the brightest minds at one of the largest financial institutions in the world. This is a long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months extensions/possible conversion

We are looking for a Technical Writing Lead with deep expertise in IT documentation and proven leadership skills. This role combines hands-on technical writing with team leadership, process governance, and cross-functional collaboration. The ideal candidate will drive documentation strategy, mentor a team of writers, and ensure high-quality deliverables that support onboarding, training, and organizational knowledge transfer.

What You Will Be Doing

• Lead, mentor, and develop a team of technical writers to build a cohesive, high-performing unit.
• Balance team workload and ensure alignment with project milestones and timelines.
• Drive toward the big picture while managing detailed deliverables.
• Collaborate across multiple teams to align documentation needs and outcomes.
• Communicate effectively with stakeholders at all levels for clarity on deliverables and expectations.
• Establish and reinforce processes for quality review and accuracy standards in documentation.
• Integrate governance requirements to ensure sustainability and compliance of documentation practices.
• Oversee documentation strategies that support onboarding, training, and upskilling across the organization.
• Maintain hands-on involvement in technical writing tasks as needed.

Required Skills & Experience

• Proven leadership experience in managing and mentoring technical writing teams.
• Ability to build team cohesion and foster collaboration.
• Strong organizational skills to balance priorities and drive toward milestones and timelines.
• Expertise in cross-team collaboration to align diverse needs and outcomes.
• Advanced communication skills for engaging multiple levels of project stakeholders.
• Deep understanding of how documentation supports organizational learning and development.
• Experience establishing governance and quality review processes for documentation.
• AI proficiency: demonstrated experience with effective prompting, iterative refinement, and output validation.

Desired Experience:

• Familiarity with enterprise-level onboarding and training strategies.
• Knowledge of regulatory requirements in IT environments.
• Proficiency in collaboration tools such as Confluence, SharePoint, and advanced documentation platforms.
• Background in learning design and knowledge transfer methodologies.