What are the responsibilities and job description for the Store Supervisor position at Mother's Market & Kitchen, Inc.?

As a Store Supervisor, you’ll lead the store during your shift, especially at the front end delivering outstanding customer service and ensuring smooth day-to-day operations. You’ll serve as Manager on Duty (MOD) whenever the Store Manager or Assistant Manager are off, taking full responsibility for staffing, standards, and customer satisfaction.

Hourly Pay: $18.00 - $24.00 hourly

Benefits: Medical, dental, vision, life insurance, & in-store discounts

What You’ll Do

Lead Your Team & Shift: Supervise all employees and store operations for your shift maintain safety, security, and a high‑energy environment
Model Cashier Duties: Jump into Lead Cashier tasks when needed
Serve as MOD: Take command in leaders’ absence, overseeing staffing, tasks, and shift priorities
Walk the Store: Ensure departments are fully stocked, clean, fresh, and delivering excellent service
Drive Standards: Execute daily deliverables (checklist, merchandising, cleanliness)
Host Huddles: Run shift meetings to set priorities, boost morale, and align the team
Staff Management: Monitor breaks, dress code, schedules, and ensure staff presence where needed
Execute Campaigns: Support marketing and promotional initiatives
Close the Store: Handle end-of-day responsibilities when required
Resolve Issues: Use calm, professional judgment in customer and staff matters
Lead by Example: Set the bar for service, attitude, and team behavior
Maintain Grounds: Keep parking lot clean and carts organized
Oversee Maintenance: Guide the maintenance team on cleanliness and safety
Report & Respond: Document daily needs and escalate equipment issues
Coach Future Leaders: Train and mentor Lead Cashiers and cashiers
Support the Team: Fill gaps wherever necessary to maintain standards

What You Bring

Education & Training:

High School Diploma or GED
Completion of Mother’s Market’s Manager-On-Duty training

Experience & Skills:

Proven experience as a Lead Cashier, Department Supervisor, or equivalent
Calm and confident decision‑maker in customer/staff interactions
Strong leadership, organization, and time-management abilities
Exceptional verbal and written communication skills
Comfortable using Word, Excel, Outlook, POS systems
Excellent math skills and the ability to use data to drive staffing and sales

Physical & Schedule Requirements

Lift/move grocery and bulk items up to 50 lbs. (up to 100 times/day)
Handle carts, dollies, and electric pallet jacks
Stand, walk, bend, and twist frequently
Flexibility to work various shifts mornings, evenings, weekends as needed

Why Join Us?

You’ll be part of a mission-driven company that values wellness, sustainability, and outstanding customer service. We foster an inclusive workplace where team members are respected and encouraged to grow.

Equal Opportunity Employer

Mother’s Market is proud to be an Equal Opportunity Employer. We welcome all qualified applicants regardless of race, color, religion, gender, sexual orientation, age, disability, or any other protected status.

Ready to Elevate Your Career?

If you’re passionate about leadership, customer experience, and growing your career in a supportive, mission-driven environment, we’d love to hear from you! Apply today to join the Mother’s Market family.

Salary : $18 - $24

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