What are the responsibilities and job description for the The UPS Store Customer Service Associate position at THE UPS STORE #7121?
The UPS Store – Customer Service Associate
Locally owned UPS Store looking for a reliable, detail-oriented team member who takes pride in their work and shows up ready to contribute.
This is a great fit for someone who loves consistency, responsibility, and being part of a dependable team.
What You’ll Do
- Assist customers with shipping, printing, and general services
- Provide friendly, efficient service in a fast-paced environment
- Help keep the store organized and running smoothly
Responsibilities
- Greet customers warmly and provide outstanding service to meet their shipping, printing, mailbox service and retail needs
- Operate POS (Point of Sale) systems efficiently for transactions including cash handling, credit card processing, and upselling products or services
- Manage inventory by stocking shelves, merchandising displays, and maintaining organized storage areas
- Handle phone inquiries professionally, providing information about services, store hours, or directions
- Conduct accurate cash register balancing at shift end
What We Value Most
- Reliable and consistenly on time
- Previous retail sales or cashiering experience preferred
- Strong communication skills with excellent phone etiquette and professional customer service orientation
- Ability to perform retail math accurately for transactions and inventory management
- Experience in supervising or leading a team is advantageous but not mandatory
- Lift at least 40 lbs
- Takes initiative and doesn’t need constant direction
- Is comfortable staying busy and multitasking
- Wants steady hours and a stable role
Opportunity for higher pay if you are a Notary Public or willing to become a Notary Public.
* As part of our hiring process, we require at least 3 professional references. Please include these with your application and resume. Submissions without reference will not be reviewed.
Job Types: Full-time, Part-time
Pay: From $18.50 per hour
Expected hours: 15.0 – 40.0 per week
Benefits:
- Employee discount
- Flexible schedule
License/Certification:
- Certified Notary Public (Preferred)
Work Location: In person
Salary : $19