Medical Assistant II (CMA/RMA)

Job Description Summary

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FT Medical Assistant Mon-Fri 8:00-5:30

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How Will You Make An Impact & Requirements

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Job Title: CMA/RMA I Reports to: Practice Manager

Department: Clinical Support Locations: Onsite

FLSA: Non-Exempt Pay Grade: N42

Formed in 2008 and headquartered in Fort Myers, Florida, with offices in Florida, North Carolina, Georgia, and

Texas, Millennium Healthcare is the largest independent physician group in the state of Florida and one of the

largest in the United States. At Millennium Physician Group, our employees are the foundation of our success.

Our promise is to provide you with the tools to do your job successfully, as well as providing a team atmosphere

that empowers you to seek better ways to deliver care to our patients and their families. We also promise to

care for you as an individual and help you grow in your role

The Certified/Registered Medical Assistant I (CMA/RMA) is responsible for providing high-quality,

compassionate clinical and administrative support to physicians, hospitalists, and other healthcare

professionals in both outpatient and hospital settings. This role ensures efficient patient flow, accurate

documentation, and exceptional patient care through coordination, education, and hands-on service delivery

while adhering to established clinical guidelines, provider supervision standards, and organizational policies.

Responsibilities

• Conducts comprehensive patient intakes, including obtaining vital signs, recording medical histories,
  
  

and reviewing medication and allergy information.

• Assists providers during examinations, minor procedures, wound care, and diagnostic testing while
  
  

ensuring patient comfort and safety.

• Performs EKGs, immunizations, and specimen collection in accordance with policy and competency
  
  

standards.

• Prepares, labels, and processes laboratory samples and point-of-care tests accurately.
• Maintains infection control, safety protocols, and equipment calibration across all clinical areas.
• Supports providers with patient triage, care coordination, and transitions across clinical settings.
• Provides patient education regarding medications, treatment plans, chronic condition management,
  
  

and preventive care.

• Accurately document clinical data, provider instructions, and patient updates in the electronic health
  
  

record (EHR).

• Schedules, confirms, and tracks patient appointments, referrals, authorizations, and test results to
  
  

ensure timely care.

• Verifies insurance coverage and assists with prior authorizations, billing, and coding processes as
  
  

needed.

• Monitors inventory levels and prepares examination or procedure rooms with required supplies and
  
  

equipment.

• Participates in performance improvement initiatives, clinical audits, and safety drills to support
  
  

continuous quality improvement.

• Facilitates communication among patients, providers, and interdisciplinary teams to ensure
  
  

coordinated, patient-centered care.

• Maintains confidentiality and adheres to HIPAA, OSHA, infection control, and all compliance standards.
• Upholds compassionate, culturally competent care while maintaining sensitivity to diverse patient
  
  

populations.

• Demonstrate excellent guest service to internal team members and patients.
• Performs other related duties as assigned.
  
  

Qualifications

• High school diploma or equivalent required.
• Certified or Registered Medical Assistant (CMA, RMA, or CCMA) credential required.
• Maintains active certification and participate in continuing education to ensure ongoing competency
  
  

and compliance with credentialing standards.

• Prior clinical or internship experience preferred but not required.
• Graduate of an accredited Medical Assistant program required.
• Basic Life Support (BLS) certification required.
• Bilingual (English/Spanish) preferred.
• Basic computer literacy: familiarity with electronic health record (EHR) systems preferred.
• Skilled in obtaining and documenting vital signs (blood pressure, temperature, pulse, respiration, SpO₂,
  
  

height, and weight).

• Proficient in EKG administration and other routine diagnostic procedures as directed by the provider.
• Knowledge of infection control, universal precautions, and sterile technique.
• Competent in assisting with minor procedures, patient preparation, and clinical room setup.
• Proficient in medical terminology, documentation accuracy, and appointment scheduling.
• Ability to manage multiple priorities, follow workflows, and maintain confidentiality.
• Excellent communication, customer service, and team collaboration skills.
• Demonstrates professionalism, accountability, and teamwork consistent with the organization’s
  
  

mission, vision, and values.

• Committed to continuous learning, patient-centered care, and upholding quality and safety standards.
• Ability to work independently in a fast-paced, cross-functional environment.
  
  

Physical Demands

• Sedentary work. Exer􀆟ng up to 10 pounds of force occasionally and/or negligible amount of force
  
  

frequently or constantly to li􀅌, carry, push, pull, or otherwise move objects. Repe􀆟􀆟ve mo􀆟on.

Substan􀆟al movements (mo􀆟ons) of the wrists, hands, and/or fingers. The worker must have close

visual acuity to perform an ac􀆟vity such as: preparing and analyzing data and figures; transcribing;

viewing a computer terminal; extensive reading. Ability to li􀅌 to 15 lbs. independently not to exceed

50 lbs. without help.

Equal Employment Opportunity

• MPG is committed to equal employment opportunities. We will not discriminate against employees or
  
  

applicants for employment in employment opportunities or practices based on race, color, sex

(including pregnancy), genetic information, sexual orientation, religion, physical or mental disability,

age, military or veteran status, marital status, familial status, national origin, or any other legally

protected class.

• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions,
  
  

training, terminations, working conditions, pay, and other terms and conditions of employment.

• Millennium Physician Group (MPG) is committed to the full inclusion of all qualified individuals. In
  
  

keeping with our commitment, MPG will take steps to assure that people with disabilities are provided

reasonable accommodations. Accordingly, if reasonable accommodation is required to fully

participate in the job application or interview process, to perform the essential functions of the

position, and/or to receive all other benefits and privileges of employment, contact

HRbenefits@mpgus.com.