Workday HR Operations Specialist II

Job Description Summary

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The Workday Recruiting Administrator manages and optimizes the Workday Recruiting module to support Talent Acquisition operations. This role configures and maintains recruiting business processes, integrations, reports, and dashboards; partners with TA, HRIS, and hiring managers to improve workflows; and ensures data integrity, compliance, and excellent candidate/hiring-manager experiences.

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How Will You Make An Impact & Requirements

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• Administer Workday Recruiting: configure business processes, job requisitions, approvals, interview stages, offer workflows, security roles, and tenant setup.
• Maintain integrations and data flows between Workday and ATS/HR systems (e.g., payroll, background checks, sourcing tools); coordinate with IT/HRIS and vendors for troubleshooting and releases.
• Build, maintain, and automate reports, dashboards, calculated fields, and custom integrations to provide TA metrics (time-to-fill, pipeline, diversity, source effectiveness).
• Support releases and testing: lead UAT for Workday updates and TA-related changes; create test scripts and validate functionality.
• Provide day-to-day operational support to Talent Acquisition: troubleshoot issues, execute configuration changes, manage queues, and escalate complex problems.
• Document processes, configurations, runbooks, and change logs; maintain a knowledge base and training materials for TA and HR users.
• Train and enable end users (recruiters, coordinators, hiring managers) on Workday Recruiting features, best practices, and compliance requirements.
• Ensure data integrity, security, and compliance with internal policies and applicable laws (EEO, GDPR, etc.).
• Partner with Talent Acquisition leaders to translate recruiting needs into system solutions and continuous process improvements.
  
  

Required Qualifications

• 3 years of Workday experience with significant time focused on Workday Recruiting administration.
• Proven experience creating and maintaining Workday business processes, reports, calculated fields, and security groups.
• Familiarity with integration concepts (API, middleware, SFTP), testing, and release management.
• Strong analytical skills, attention to detail, and experience working with recruiting metrics and dashboards.
• Excellent communication and stakeholder-management skills; able to translate technical changes for non-technical users.
• Bachelor’s degree in HR, Information Systems, Business, or related field, or equivalent practical experience.
  
  

Preferred

• Workday certification(s) or completion of Workday training in Recruiting/Reporting.
• Experience working in a centralized Talent Acquisition/team or fast-paced recruiting environment.
• Experience with background-check vendors, sourcing tools, and other TA technologies.
  
  

Skills And Competencies

• Technical: Workday configuration, reporting (Custom Reports, Prism a plus), integrations, Excel/Google Sheets (advanced).
• Process-oriented: process mapping, problem solving, change control.
• Interpersonal: training, collaboration, customer-service mindset.
• Project skills: testing, documentation, release coordination, prioritized backlog management.
  
  

Equal Employment Opportunity

• Mosaic is committed to equal employment opportunities. We will not discriminate against employees or applicants for employment in employment opportunities or practices based on race, color, sex (including pregnancy), genetic information, sexual orientation, religion, physical or mental disability, age, military or veteran status, marital status, familial status, national origin, or any other legally protected class.
• Equal opportunity applies to all areas of the employment relationship, including hiring, promotions, training, terminations, working conditions, pay, and other terms and conditions of employment.
• Mosaic is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Mosaic will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment.